Location: Skokie, IL
Type: Full-Time | 24/7 Operations
MedEx is hiring a Dispatch Manager to oversee the daily operations of our 24/7 ambulance communications center. This role demands flexibility, leadership, and a focus on delivering high-quality service in both emergency and non-emergency situations.
The Dispatch Manager will:
Lead and supervise dispatch personnel
Coordinate emergent and inter-facility response activities
Maintain compliance with operational and safety standards
Foster strong communication across internal teams and with external partners
Continuously improve dispatch processes and service delivery
Report directly to the Communications Center Director
Compensation: Salary is competitive and commensurate with experience
Benefits: Relocation support and growth opportunities are available
Minimum of 5 years of EMS Communications Center management experience
EMT-B or EMT-P license (preferred, not required)
EMD certification (preferred, not required)
Demonstrated leadership and organizational skills
Excellent communication and decision-making abilities
Sign-on bonus
Competitive wages
Medical, dental, and vision insurance through Blue Cross Blue Shield
Paid time off (PTO)
Disability insurance through AFLAC
Pet insurance
Tuition assistance
401(k) with company match
Membership to NAEMT
Supportive and respectful work environment