Sign upLog in

All Programs - Energy Advisor I

Franklin Energy

Grand Rapids, Michigan

Apply
JOB DETAILS
SALARY
$56,400–$67,100
SKILLS
Alternative Energy, Artificial Intelligence (AI), Business-to-Business (B2B), Communication Skills, Conservation, Consulting, Continuous Improvement, Customer Experience, Customer Support/Service, Data Analysis, Data Entry, Documentation, Ecosystems, Electrical Utility, Energy Efficiency, Energy Engineering, Energy Management, Energy Modeling, Environmental Work, Establish Priorities, Facilities Management, HVAC, Information Technology & Information Systems, Marketing, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Natural Gas, Oil and Gas, Operational Improvement, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Product Design, Project/Program Coordination, Project/Program Management, Safety Training, Sales, Sales Management, Sales Prospecting, Spreadsheets, Team Player, Technical Delivery, Technical Support, Time Management
LOCATION
Grand Rapids, Michigan
POSTED
Today
Franklin Energy is redefining the clean energy future as the only integrated provider of comprehensive solutions, combining unmatched expertise in strategic consulting, program delivery, product solutions, and design/build services. Powered by our advanced AI-driven technology platforms, we deliver seamless, tech-driven support across the entire energy service ecosystem to accelerate impactful change and ensure an unmatched customer experience. Since 1994, Franklin Energy has been a trusted partner in protecting communities and our planet, paving the way for a sustainable future for all. Learn more at www.franklinenergy.com and join us in leading the clean energy revolution.

Position Summary

This position is primarily responsible for providing our services directly to homeowners, landlords, building owners and other utility customers. You will provide expert advice and coordination for our programs while recommending specific modifications to electric and/or gas systems. You will also convince prospective clients of the improved efficiency that our services will bring. This role combines field work with office time.

Essential Duties and Responsibilities

This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.
  • Direct installation of energy saving products as directed by program management
  • Adhering to the safety requirements of the organization and the utility client
  • Promote the energy efficiency program to customers, trade allies and program stakeholders within your assigned territory
  • Understand and implement the company's Sales Process, including but not limited to:
    • Make outbound calls to existing customers to meet assigned energy saving targets
    • Initiate new business with new customers through business-to-business efforts
    • Manage field time effectively with customer, Trade Ally and program stakeholder visits
    • Develop and deliver presentations to create awareness about the program
    • Respond to customer inquiries and concerns by phone, electronically or in person to move projects towards completion
  • Work with utility customers to provide energy efficiency and the business activities of its customers
  • Identify and provide documentation of on-site opportunities and written summary reports for energy efficiency to customers and client/Program Manager, provide follow-up to as required
  • Discuss technical elements of energy consuming equipment-i.e., lighting, HVAC, hot water system, building and pipe insulation, and air sealing
  • Enter data into spreadsheets and database to determine energy savings and to manage current projects which may also include collaborating with Energy Engineers as required
  • Maintain professional appearance and behavior appropriate for a representative of our organization and the utility
  • Build quick rapport with customers. Quickly initiate conversations with customers on site and virtually regarding energy usage at the facility
  • Be able to work in a team atmosphere, and willing to collaborate on continuous improvement of operations year after year
  • Assist Program Manager in the training of new team members
  • Lead presentations promoting energy efficiency programs for targeted groups
  • Assist customers through the rebate application process
  • All other duties as assigned
Position Requirements

Education and Experience
  • Bachelor's degree from an accredited college or university or equivalent experience. Technical school degree combined with demonstrated experience in electric/gas utility field will be considered. Equivalent work experience may be considered.
  • 1 - 2 years of experience in the electric or natural gas utility industry, facilities management, HVAC design or sales, commercial and industrial lighting, conservation and energy management, or related experience
  • Previous energy efficiency and/or energy modeling experience- Preferred
  • Previous customer service, sales, or marketing experience
Required Skills, Knowledge and Abilities

  • Must be self-motivated, organized and have ability to prioritize workload
  • Must be flexible to handle a wide variety and work at a fast pace
  • Ability to adapt to changing environment in the program when required
  • Proficient in Microsoft Office, specifically Word, Excel, PowerPoint, and Outlook
  • Strong data entry skills in entering information in tracking systems/databases
  • Ability to communicate effectively, both verbally and in writing with customers, clients and employees
  • Ability to analyze and interpret data and solve practical problems
  • Knowledg

About the Company

F

Franklin Energy

WE IMPLEMENT BUSINESS AND RESIDENTIAL ENERGY EFFICIENCY PROGRAMS FOR OUR UTILITY CLIENTS.

With over two decades in the energy efficiency landscape, Franklin Energy is the industry expert in program administration and implementation for utility clients across the nation. We pinpoint value-driven solutions and deliver goal-focused results for ranging program markets, from business to residential to everything in between.

COMPANY SIZE
100 to 499 employees
INDUSTRY
Other/Not Classified
FOUNDED
1994
WEBSITE
http://www.franklinenergy.com/