All Lines Claims Adjuster

All Lines Claims Adjuster

Salary

$68,953.00 Annually

Location

City Hall - 117 West Duval Street, Jacksonville, FL

Job Type

Appointed Employee

Job Number

2026-07138

Department

FINANCE

Opening Date

06/08/2026

Closing Date

6/22/2026 11:59 PM Eastern

• Description
• Benefits
• Questions

Job Description

Are you looking for a position with a work/life balance? Do you want to earn four (4) weeks off during your first year of employment? Do you want low and no cost health insurance options? If you answered "yes" to any of these questions, you need to complete your application now. Work for the city you love!!!

The Risk Management Division is actively seeking a All Lines Claims Adujuster.

Did you know as a City of Jacksonville employee, you would also have twelve (12) paid holidays and a personal leave day as well? In addition to health insurance, dental, vision, life insurance and flexible spending plans are also available. City of Jacksonville employees are also eligible for Federal Student Loan Forgiveness after ten (10) years of public service and on-time payments.

This position reports to the General Liabilities Claims Manager and is responsible for investigating all general liability claims.

Examples of Work

• Investigates auto and general liability claims; completes field investigations, including in person interviews, witness canvasses, and scene investigations.
• Analyzes legal and financial exposure and determines liability; obtains and reviews medical records and bills; analyzes city, state, and federal documents for liability claims and establishes claim value.
• Makes decisions determining settlements, settlement values, payment processing or denial of claims utilizing knowledge of local, state, and federal laws up to their assigned settlement authority under the direction of the General Liability Claims Manager.
• Responds to on call scene claims within a rotation cycle with current adjusters.
• Analyzes coverage and determines liability; obtains and reviews medical records and bills for liability.
• Reviews local, state, and federal statutes as they apply to a particular claim.
• Attends and participates in depositions and mediations; works with the Office of General Counsel to develop and manage litigation strategy.
• Negotiates with claimants and attorneys involved in claim settlement and resolutions including mediations and arbitrations.
• Researches and makes decision regarding claim value and payment of a claim.
• Performs related work as required.

Open Requirements/Supplemental Information

• Four years of education and/or professional experience as a claims adjuster including investigations.
• Associate Degree or higher from an accredited institution is preferred.
• Knowledge of Title 7 claims preferred.

Licensing/Certification/Registration:

• FL All Lines Claims Adjuster License is required prior to appointment and must be maintained during employment in this class.
• Completes ongoing claims continuing education pursuant to state regulations.
• A valid driver's license is required prior to appointment and must be maintained during employment in this class.
• Must qualify prior to appointment, obtain, and maintain during employment a City of Jacksonville Certification as a Public Driver.

A FULLY COMPLETED ONLINE APPLICATION IS REQUIRED. Apply atwww.jacksonville.gov. Work history is required for all employment/volunteer work in which qualifications are being based. When meeting/basing qualifications on education, a copy of your college transcript, with your social blacked out, is required with your application. Transcripts do not need to be official, but must state your name, the school's name, classes taken, grades received, type of degree, and date degree was conferred.

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Certain servicemembers and veterans, and the spouses and the family members of such service members and veterans, receive preference and priority, and certain servicemembers may be eligible to receive waivers for postsecondary educational requirements, in employment and are encouraged to apply for positions being filled.

If claiming veterans preference, you must attach a DD-214 (Member Form-4 copy) or military discharge papers, or equivalent certification from the Department of Veterans Affairs listing military status, dates of service and character of discharge. You must also attach the Veterans Preference Certification Form and if applicable, the additional forms as noted here:http://www.coj.net/departments/employee-services/veterans-preference

If a candidate believes he or she was not afforded veteran's preference, he or she may file a written complaint, within sixty (60) calendar days upon receipt of notification of the hiring decision, requesting an investigation to:

Florida Department of Veterans Affairs

Attention: Veterans' Preference Coordinator

11351 Ulmerton Road, Suite 311-K

Largo, FL 33778-1630

Email:VeteransPreference@fdva.state.fl.us

The City of Jacksonville provides a wide array of benefits to meet the diverse needs of our employees. Our comprehensive benefit programs include medical, dental and vision plans; life insurance coverage for you and your dependents; flexible spending plans for medical reimbursement, dependent care, parking, and transit expenses; an employee assistance program for you and your dependents; a 457(b) tax-deferred compensation plan to supplement your retirement, and a ROTH IRA plan. We also provide an extensive wellness program that includes a health intervention program if qualified, lunch and learns, health fairs, and discounted gym memberships. Please visit the Employee Benefits website for details on all the plans we offer.

www.coj.net/benefits

01

Each applicant must complete this supplemental questionnaire as a part of the application screening and selection process. The information you provide will be reviewed and used to determine your eligibility to move forward in the selection process. Copying and pasting your resume or stating "see resume" does NOT fulfill the requirements of the question. Incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process. Do you agree to answer each supplemental question truthfully and certify that your responses can be verified from information included within the application?

• Yes
• No

02

Are you authorized to work in the United States without sponsorship from the City of Jacksonville either now or in the future?

• Yes
• No

03

The budgeted annual salary for this position is $68,953.00 . This is not negotiable. If selected, would you be willing to accept this position at this salary?

• Yes
• No

04

This position is located in an office and is not a remote location.

• I have read and understand the above statement.

05

It is preferred you have an Associates degree or higher from an accredited institution. Do you have such degree?

• Associates Degree
• Bachelors Degree
• Masters Degree or higher

06

If you have a degree, indicate which degree you have and include any major/minor. If basing qualifications on education, a copy of your college transcript is required with your application.

07

Do you have four (4) years of education and/or professional experience as a claims adjuster including investigations?

• Yes
• No

08

Provide a detailed description (at least 3-4 complete sentences) of your experience.

09

Indicate the organization(s) you worked for where you gained this experience.

10

Do you have a State of Florida All Lines Claims Adjuster license? NOTE: This is a requirement of this position. You will not be considered unless you possess this license.

• Yes
• No

11

Attach a copy your State of Florida All Lines Claims Adjuster License to this application.

• I have read the above statement and understand what is required.

12

It is preferred that you have knowledge of Title 7 claims. Describe your experience and knowledge of Title 7 claims. If none, state N/A.

13

Do you understand you must complete ongoing claims continuing education pursuant to state regulations?

• Yes
• No

14

Do you have a valid motor vehicle operator license that is not under suspension/revocation or restricted under any pending or current citations/court proceedings? Please indicate which license you possess.

• FL Class A Commercial Driver License (CDL)
• FL Class B Commercial Driver License (CDL)
• FL Class C Commercial Driver License (CDL)
• FL Class E Driver License
• GA Standard Drivers License
• GA Class A Commercial Drivers License (CDL)
• GA Class B Commercial Drivers License (CDL)
• GA Class C Commercial Drivers License (CDL)
• License from another State.
• Learner Permit
• My license is currently invalid.
• I do not possess any type of Drivers License.

15

If you have a State of FL license, does your license currently have one or more of these restrictions?

• C or 1 - Business Purpose Only
• D or H - Employment Purposes
• P or 2 - Probation Interlock Device
• S or I - Other Restriction
• Two or more of these restrictions.
• I have an out of state license.
• None of the above.

16

Have you been cited for more than three (3) moving violations, or two (2) at fault accidents within the past 12 months from current date?

• Yes
• No

17

Have you been considered a "Habitual Traffic Offender" (HTO) within the past 12 months from current date?

• Yes
• No

18

Have you been convicted of Driving-Under-the-Influence (DUI) in any state during the last 36 months from current date?

• Yes
• No

19

I consent to the City of Jacksonville using the drivers license information I have provided to access a drivers license report from the Department of Highway Safety and Motor Vehicles. I understand if one was accessed with relation to this application, a copy will be provided to me upon request.

• Yes, the City of Jacksonville has my consent to check my drivers license.
• No, I do not wish to give consent to the City of Jacksonville to check my drivers license.
• I do not possess a valid drivers license.

20

Provide your full Drivers License or Identification number. For out of state license, please include the state. PLEASE NOTE: Florida driver's license numbers are changing. Provide your most recently issued number. If a correct number is not provided, your application will be considered incomplete and may result in disqualification from the selection process.

21

If you are requesting veterans preference, you MUST download the appropriate state of Florida form (even if you dont live in Florida) and attach it to your application. FAILURE TO DO SO WILL DELAY YOUR VETERANS PREFERENCE STATUS. Please download the forms at http://www.coj.net/departments/employee-services/veterans-preference

• Yes, I am claiming veterans preference and I understand that I MUST download the appropriate form and attach it to my application.
• No, I am not claiming veterans preference and this does not apply to me.

22

If basing qualifications on education, a copy of your college transcript is required with your application. College transcripts do not need to be official, but must state your name, the name of the school, type of degree, classes taken, grades received and date degree was conferred. NOTE: A copy of your diploma does not meet this requirement. Transcripts from colleges outside of the U.S. must be converted to U.S. Standards. If required documents are not provided your application will be considered incomplete and may result in disqualification from the selection process.

• I have read the above statement and understand what is required.

Required Question

Employer City of Jacksonville

Address 117 W. Duval St.

Suite 100

Jacksonville, Florida, 32202

Website http://www.coj.net/departments/employee-services.aspx