Bartending, Beverages, Casinos, Communication Skills, Compensation and Benefits, Corporate Law, Corporate Policies, Customer Support/Service, Economic Development, Economic Growth, Equipment Maintenance/Repair, Federal Laws and Regulations, Food and Beverage Industry, Gaming, Health Plan, Incentive Programs, Interpersonal Skills, Inventory Management, Leadership, Operational Support, Organizational Skills, Point of Sale (POS) Systems, Quality Management, Quality Metrics, Refrigeration, ServSafe Certification, State Laws and Regulations, Team Player, Time Management, Transaction Processing/Management, Up-Selling
Bartender - Part Time
WarHorse Gaming, a division of Ho-Chunk, Inc.
Location: Omaha, NE
Job Type: Part-time | Varying schedule based on business needs
Compensation & Benefits
About Ho-Chunk, Inc. & WarHorse Gaming
Ho-Chunk, Inc. is an award-winning economic development corporation of the Winnebago Tribe of Nebraska. Our mission is to drive long-term economic growth and create meaningful employment opportunities for Tribal members.
WarHorse Gaming is a gaming and entertainment division of Ho-Chunk, Inc., developed in partnership with the Nebraska Horsemen's Benevolent and Protective Association (HBPA). The company is responsible for managing the expansion of casino gaming at Nebraska's historic horse racing venues, with properties in Lincoln, Omaha, and South Sioux City. WarHorse Gaming blends state-of-the-art casino operations with local economic development and community impact. Rooted in Tribal values and driven by guest experience, WarHorse aims to create premier destinations that elevate entertainment in the region.
Our work is guided by our core NATIVE values:
- Native American Owned & Proud – Serving the Winnebago Tribe of Nebraska.
- Accountable – To always do what's right.
- Team-Focused – For inclusive progress.
- Innovative – In creating solutions.
- Visionary – In our purpose and direction.
- Excellence – Through learning and performance.
Position Summary
The Bartender is responsible for creating an outstanding guest experience by preparing and serving alcoholic and non-alcoholic beverages in accordance with established recipes, responsible alcohol service standards, and company policies. This position delivers exceptional hospitality, maintains beverage quality and inventory standards, processes guest transactions accurately, and contributes to a safe, clean, and welcoming environment while supporting the operational success of the Food & Beverage department.
Key Responsibilities
- Practice, support, and uphold the Mission, Vision, and Values of WarHorse Gaming.
- Provide prompt, friendly, and professional beverage service to all guests.
- Prepare, mix, garnish, and serve alcoholic and non-alcoholic beverages according to established recipes and quality standards.
- Engage guests by discussing beverage selections, recommending cocktails, and providing knowledgeable product suggestions.
- Promote specialty cocktails and beverage offerings through effective upselling techniques while complying with responsible alcohol service practices.
- Monitor guest alcohol consumption, assess intoxication levels, and take appropriate action in accordance with responsible beverage service guidelines.
- Comply with all applicable liquor laws, company alcohol service policies, and responsible beverage service training requirements.
- Operate and maintain beverage equipment, including refrigeration systems, post-mix syrup dispensing systems, and beer reticulation systems.
- Follow inventory control and stock management procedures to maintain product availability and minimize waste.
- Process guest payments and authorized complimentary beverages in accordance with company procedures.
- Accurately balance the cash register and reconcile transactions at the end of each shift.
- Communicate guest feedback, operational concerns, and service issues to leadership in a timely manner.
- Participate in the development and promotion of beverage specials.
- Assist in training beverage servers interested in bartender advancement opportunities.
- Attend required meetings, training sessions, and continuing education programs.
- Promote positive guest relations and maintain productive working relationships with fellow team members.
- Maintain a clean, organized, and professional appearance and work area at all times.
- Follow all departmental policies, company procedures, internal controls, and all applicable local, state, and federal regulations.
- Perform other duties as assigned.
Qualifications & Experience
Required:
- Must be at least 19 years of age.
- High school diploma, GED, or equivalent required.
- Minimum one (1) year of bartending experience in a high-volume bar, service bar, fine dining, hospitality, or nightclub environment.
- Demonstrated knowledge of cocktail preparation, beverage recipes, and mixology techniques.
- Strong customer service, communication, and interpersonal skills.
- Ability to accurately operate cash registers and point-of-sale systems.
- Demonstrated commitment to responsible alcohol service and ethical conduct.
- Ability to secure and maintain a Nebraska Gaming License.
Preferred:
- ServSafe Certification.
- TIPS Alcohol Awareness Certification.
Work Environment & Physical Requirements
- Ability to remain standing and active for extended periods throughout assigned shifts.
- Frequent walking, bending, reaching, lifting, and carrying beverage products and supplies weighing up to 30 pounds.
- Frequent use of hands and arms to prepare beverages and operate bar equipment.
- Exposure to loud noise, cleaning chemicals, glassware, refrigeration equipment, and secondhand smoke in designated casino areas.
- Ability to communicate effectively with guests, team members, and leadership in a fast-paced environment.
- Ability to safely operate beverage dispensing equipment and bar service systems.
Schedule
- Travel is not required for this position.
- Due to the dynamic nature of the hospitality and entertainment industry, team members must be available to work flexible schedules, including days, evenings, weekends, holidays, and overtime as business needs require.
Why Join This Team?
- A mission-driven culture dedicated to economic advancement and community impact.
- Guided by strong NATIVE values and Tribal-owned purpose.
- Career stability and opportunities across diverse industries.
- A collaborative work environment that encourages innovation and professional growth.
Our Commitment to Diversity
Ho-Chunk, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Preference may be extended to persons of Indian descent in accordance with applicable laws.