We are seeking a team leader to oversee passenger service agents, ensuring excellent customer care during arrivals, check-in, boarding, baggage handling, reservations, and addressing passenger queries or complaints. The role involves assisting passengers, including those with special needs, operating computerized ticketing systems, and guiding travelers through customs and immigration. Responsibilities include promoting safety, enforcing policies, and coordinating baggage and wheelchair services. Qualifications include a high school diploma or GED, with preferred experience in aviation or ground services. Physical demands involve lifting up to 70lbs, standing, walking, and working in various weather and shift conditions, including nights, weekends, and holidays. Benefits include flight privileges, weekly pay, paid time off, insurance, 401k, and discounts. We value diversity and are committed to equal opportunity employment.