Airport Coordinator for the Volunteers (Navigators)
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Phoenix, Arizona
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JOB DETAILS
SKILLS
Administrative Skills, Airport Management, Communication Skills, Computer Software, Customer Support/Service, Desktop PC, English Language, Hospitality and Tourism, Microsoft Office, Organizational Skills, Training/Teaching, Volunteer Management
LOCATION
Phoenix, Arizona
POSTED
23 days ago
About the role
Coordinators play a role in the support of Navigators (our volunteers!) and Navigator Buddies (our dog volunteers!) volunteering their time to make Sky Harbor, PHX, the friendliest airport in America!
What you'll do
Greet and conduct briefings with Navigators.
Transit the airport, meeting with Navigators and Buddies, providing support or training.
Participating in reviews and scheduling of Navigators on an hourly at most day-to-day basis.
Be a central source of contact primarily at the Navigator Office and secondarily at the Compassion Corner for Navigators, Buddies, and guests making use of the Compassion Corner.
Qualifications
Minimum qualification of at least six (6) months of airport customer service related work or volunteer services.
Prior work as a guest services representative for a minimum of six (6) months is preferred or related Sky Harbor Airport experience that involves information services and wider knowledge of the Phoenix community and airport offerings.
Ability to stand, walk, and/or sit for periods of up to eight (8) hours
Ability to communicate effectively with Navigators, and airport guests and stakeholders.
Fluent/proficient in speaking and writing in the English language
Preference for those with prior experience working with volunteers or themselves engaging in volunteering.
Ability to operate computers and computer software such as desktop computers, tablets, Microsoft Office without assistance