Airport Security, Allergies, Catering Services, Coaching, Computer Skills, Corporate Policies, Culinary Operations, Customer Support/Service, Employee Orientation, Food Presentation, Food Quality, Food Safety, Leadership, Legal, Lift/Move 35 Pounds, Lift/Move 40 Pounds, Maintain Compliance, Operational Improvement, Operational Strategy, Operational Support, Operations, Operations Processes, Organizational Skills, Quality Assurance, Regulatory Requirements, Restaurant, Safety Compliance, Safety Training, Safety/Work Safety, Sanitation, Staff Training, Team Building, Team Lead/Manager
East Boston, Massachusetts
Premiere Airline Lounge Food Supervisor
Lufthansa Lounge | Boston Logan International Airport (BOS)
Full-Time Opportunity
Sodexo is seeking an experienced and service-oriented Premiere Airline Lounge Food Supervisor to join our team at the Lufthansa Lounge located within Boston Logan International Airport (BOS).
In this leadership role, you will support daily foodservice operations, assist with team development, and help deliver an exceptional guest experience in a premium airport lounge environment.
Compensation & Schedule:
- Position Type: Full-Time
- Pay Rate: $26.00 per hour
- Pay Frequency: Weekly
Schedule Requirements:
- Flexible availability required
- Must be available to work mornings, evenings, weekends, holidays, and other shifts as business needs dictate
Benefits:
- Medical and Dental Benefits
- Paid Time Off (PTO)
- Holiday Pay
- Vacation Pay
- Sick Time
- Career Development and Advancement Opportunities
- Training and Professional Development Programs
Benefits are subject to plan terms, eligibility requirements, and company policies.
Essential Job Responsibilities:
Leadership & Team Support:
- Assist management in overseeing daily foodservice operations
- Coordinate and assign work activities for team members
- Support employee orientation, training, coaching, and development
- Monitor employee productivity and service standards
- Promote a positive, respectful, and inclusive work environment
- Provide direction and support to employees during daily operations
- Assist with scheduling, workflow management, and operational priorities
Guest Service Excellence:
- Help ensure an exceptional guest experience through premium hospitality standards
- Respond to guest concerns professionally and appropriately
- Support quality assurance initiatives related to food quality, presentation, cleanliness, and service
- Work collaboratively with management to improve operational efficiency and guest satisfaction
Safety, Compliance & Food Quality:
- Follow and support compliance with all food safety, sanitation, HACCP, and workplace safety requirements
- Participate in required food safety, allergy awareness, and operational training
- Report accidents, injuries, hazards, and incidents promptly
- Maintain compliance with company policies and applicable regulatory requirements
- Participate in safety meetings, training sessions, and hazard assessments
Additional Duties:
- Perform operational and supervisory responsibilities as assigned
- Serve as a working supervisor and assist with daily foodservice functions when needed
- Support management with opening, closing, and routine operational procedures
Minimum Qualifications:
- High school diploma, GED, or equivalent combination of education and experience preferred
- At least one (2-3) year of leadership, supervisory, or team lead experience in hospitality, foodservice, culinary operations, restaurants, hotels, airline lounges, catering, or related environments preferred
- Strong customer service, communication, and organizational skills
- Ability to coordinate staff and resources in a fast-paced environment
- Ability to effectively direct, coach, and support team members
- Basic computer proficiency
- Ability to work a flexible schedule based on operational needs
Preferred Qualifications:
- Experience in luxury hospitality, airline lounges, hotels, fine dining, country clubs, or upscale foodservice environments
- Foodservice, culinary, or hospitality leadership experience
- Experience working in high-volume customer service environments
Security & Employment Requirements:
- Must be legally authorized to work in the United States
- Employment is contingent upon successful completion of all required pre-employment screenings
- Must be able to obtain and maintain all required airport security credentials and badges
- Must successfully complete all applicable airport, airline, and Transportation Security Administration (TSA) background screening requirements as permitted by law
Physical Requirements:
- Reasonable accommodations may be provided to qualified individuals with disabilities to enable them to perform the essential functions of the position.
- Ability to stand and walk for extended periods
- Ability to bend, reach, stoop, push, and pull during the course of a shift
- Ability to lift up to 35 pounds frequently and up to 40 pounds occasionally
- Ability to work in a fast-paced hospitality environment
Work Environment:
- Primarily an indoor airport lounge environment
- May occasionally support special events or operational activities in other designated areas
- Schedule may include weekends, holidays, early mornings, evenings, and extended hours based on operational needs
- Moderate noise levels consistent with airport and hospitality environments
Equal Employment Opportunity:
Sodexo is committed to creating a diverse and inclusive workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, veteran status, military status, or any other characteristic protected by applicable federal, state, or local law.
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Sodexo
Worldwide Leader in Food and Facilities Management for Over 50 Years
Sodexo was founded in 1966 by Pierre Bellon in Marseilles France and is still majority family owned today. For over 50 years, we have partnered with some of the world’s biggest companies, backed by employees in countries across the globe.
Everything we do is about improving people’s daily lives. We believe healthy school meals make kids do better. That relaxed patients recover faster. And organizations with engaged employees perform better. With our unique wide range of integrated services, this is what our On-site, Benefits and Rewards and Personal Home services do every day.
10,000 employees or more
Food and Beverage Production
https://us.sodexo.com/home.html