Airline Customer Service Representative

"ONE STEP CLOSER TO YOUR NEW CAREER STARTS HERE" 

Are you passionate about learning?

Paid training with our highly knowledgeable and top-performing training department.

ESSENTIAL DUTIES AND RESPONSIBILITIES (other duties may be assigned)

• Perform a variety of duties at an airport, including: assist customers with fare quotes; boarding gate functions,
• Perform assignments at the ticket counter, airport lobby, baggage counter, gate check-in, control-center, other functional areas, or rotation through all areas, including bag-room, ramp, and other terminals
• Maintain appropriate and professional interaction with airline passengers, Client(s), and Crew
• Translate, transcribe when possible
• Take care when handling company assets and be aware of the costs associated with damage
• Complete accurate cash handling transactions, manifests, and labelling
• Operate machinery in accordance with operational policies and standards
• Operate computers, printers, & other equipment to enter, access, or manage data and information confidentially
• Reading, Interpretation & Comprehension of reference materials, Instructions, policies & procedures

PHYSICAL DEMANDS

The physical demands described here are representative of those required of an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

* Varied shifts within a 24-hour clock

* Some overtime

* Occasional lifting of 70-100 lbs

* Long periods of standing and walking long distances

* Pulling, pushing, and moving large, bulky items, including carts

* Continuous standing, bending, kneeling, squatting, stooping, grasping, and picking up items

ENVIRONMENTAL CONDITIONS

Involves continuous people interaction and exposure to aircraft sounds