Sign upLog in

Airline Customer Service Representative in KONA Int'l Airport ($20/hr) + Retention Bonus at end of season $3,000 and $2,000 Travel Bank

Hallmark Aviation Services

Kalaoa, HI

Apply
JOB DETAILS
SKILLS
Aviation Industry, Communication Skills, Computer Skills, Customer Support/Service, English Language, High School Diploma, Lift/Move 70 Pounds, Mathematics, Multilingual, Multitasking, Organizational Skills, Problem Solving Skills, Time Management
LOCATION
Kalaoa, HI
POSTED
30+ days ago

Hallmark Aviation is seeking CUSTOMER SERVICE AGENTS (mid-day and PM shifts) to provide Exceptional service

New hires start at $20/hr

  

to our WORLD CLASS International Airlines at KONA (KOA) International Airport.

Includes: Retention Bonus paid at the end of the peak season $3,000* and Travel Bank $2,000*

 

 

We have Part Time, Full Time and Seasonal Positions Expected to Begin September/October 2025

Job Duties

  • Perform a broad range of duties depending on location and service demands while delivering a high quality product
  • Daily functions may include rotation through ticket counter, lobby area, gate functions, customs, arrivals and other areas within the airport
  • Constant passenger & crew interaction
  • Operate jet bridge
  • Resolve issues with flight activity to ensure on-time departure
  • Some cash handling transactions, manifests, and labeling
  • Current flights scheduled on Su/We/Fr from 10:30 - 14:30 with additional possible PM shifts

Skills

  • Common sense and organized
  • Mental capacity to make quick and rational decisions
  • Effective communication skills and good listening skills
  • Able to multi-task and carry out duties in a fast-paced environment
  • Bilingual speakers needed.  

Environmental Conditions:

  • Involves continuous people interaction and exposure to aircraft sounds

* Retention Bonus and Travel Bank are subject to taxes



Required Skills

 

Basic Requirements

  • At least 18yrs old, with a High School Diploma or G.E.D.
  • English proficient, other languages may be required
  • Basic Math Skills: Adding, Subtracting, Division, and Multiplying
  • Computer Literate
  • Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs
  • Reading & comprehension of reference materials, instructions, policies & procedures

 



Required Experience

About the Company

H

Hallmark Aviation Services

Hallmark Aviation ServicesHallmark Aviation Services – recognized as the emerging leader in above-the-wing ground handling services – takes pride in our rapid growth and success since our inception in 1989. We attribute our success to a steadfast commitment to you, our Client, your Customers, our 800+ Employees and our Community. Our experienced management team – with over 100 years of combined service – is committed to upholding these guiding principles on which Hallmark Aviation Services was founded. And these principles will guide us to even greater achievements in the coming years.

Combine these factors with our genuine passion for the airline industry, as well as our financial strength through our strategic partnerships with Swissport and QANTAS, and we have an unbeatable formula for success – not solely for Hallmark, but for you, our Client.

COMPANY SIZE
500 to 999 employees
INDUSTRY
Travel, Transportation and Tourism