Aircraft CASS Analysts

STS Technical Services is hiring Aircraft CASS Analysts in Jamaica, New York to support JetBlue’s Quality Assurance department by administering the Continuous Analysis and Surveillance System (CASS). In this role, you will manage data collection, reporting, and vendor compliance activities while ensuring adherence to FAA regulations and company standards. If you have strong analytical skills, aviation knowledge, and experience with QA systems, we want to hear from you.

Key Responsibilities:

• Administer and support all business processes related to JetBlue’s CASS programs
• Analyze surveillance data and generate detailed CASS reports
• Make recommendations for escalations, de-escalations, and ongoing CASS activities based on trends and audit data
• Maintain and update the Maintenance Provider Manual and Approved Vendor List (MPM/AVL)
• Process vendor approval requests (MX-55s) from internal QA stakeholders
• Manage vendor audit questionnaires and ensure accurate tracking and reporting
• Maintain JetBlue’s QA electronic databases and hard copy audit files
• Track and maintain audit statuses in the Coordinating Agency for Supplier Evaluation (CASE) database
• Purge expired foreign repair station certificates and ensure vendor data is current
• Conduct investigations and compile supporting data from internal and external systems
• Generate periodic reports and data summaries to support the broader QA team
• Perform additional duties as assigned

Minimum Qualifications:

• Bachelor’s degree or equivalent work experience
• 1 to 3 years of experience in an analytical or quality assurance role
• Proficiency with Microsoft Office and database management systems
• Experience working in aviation or a regulated technical environment
• Ability to pass a 10-year background check and pre-employment drug screening
• Must be legally eligible to work in the United States

Preferred Qualifications:

• Working knowledge of commercial aircraft systems
• Familiarity with CASS processes and FAA regulations
• Website development experience is a plus
• Strong communication, organizational, and time management skills
• Ability to manage multiple priorities in a fast-paced, deadline-driven environment
• Previous experience with JetBlue systems and/or quality assurance in aviation

Work Environment:

• Normal office setting with computer and standard office equipment
• Regular business hours with potential flexibility required
• Professional appearance and alignment with JetBlue’s core values of Safety, Caring, Integrity, Fun, and Passion
• When traveling on JetBlue flights, crewmembers may assist with light aircraft cleaning if time permits

Benefits:

STS Technical Services offers a full benefits package to all full-time employees, including:

• Medical, dental, vision, and life insurance
• 401(k) with company match
• Paid time off and holidays
• Long-term career development opportunities in aviation

About STS Technical Services:

STS Technical Services is a Top 100 Staffing Firm that partners with leading aerospace, aviation, and defense companies to connect qualified professionals with exciting career opportunities across the U.S. Learn more and apply online at www.ststechnicaljobs.com.

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