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Air Cargo Office Agent ORD

Worldwide Flight Services

Chicago, IL

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JOB DETAILS
SKILLS
Air Cargo, Airport Security, Brokerage, Cargo/Freight, Computer Security, Computer Skills, Contract Creation, Data Collection, Documentation, Driver's License, English Language, Freight Forwarding, Healthcare Quality, Import/Export, Information Technology & Information Systems, Lift/Move 50 Pounds, Pallet Jack, Patient Care, Physical Demands, Price Quotes, Regulations, Reporting Skills, Sales, Security Attacks, Security Compliance, Statistics, Telephone Skills, Time Management, Top Sales Rep, Typing, United States Customs, Warehousing, Willing to Travel
LOCATION
Chicago, IL
POSTED
Today
About WFS

Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and striveto be an exceptional leader in our industry with our teams of cargo, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your next career with us?

Job Summary

The work of Cargo Office Agent includes computer data entry; prepares all flight documents; interfaces with U.S. Customs; prepares all import and export documentation, and accepts/distributes cargo in accordance with applicable air carrier and Department of Transportation (DOT) regulations. Complies lists of customers for use as sales leads. Solicits orders or talks with customers to complete sales. Quotes prices and terms and prepares sales contracts for orders obtained. Estimates date of delivery to customer, based on knowledge of company's delivery schedules. Moves cargo up to 50lbs. Comply with WFS site security procedures for assigned warehouse and other operations. Remain cognizant of WFS staff, security contractors, and visitors' activities and report security breaches, suspicious occurrences, or non-compliance with the site security plan to managers or via the WFS whistleblower program.

Curious to learn more about what we do, please click the link below:



Responsibilities

  • Ability to handle the stress of a fast-paced eight-hour shift.
  • Ability to drive all cargo handling equipment.
  • Prepare documentation prior to flight arrival or flight departure, review, organize, make copies and distribute accordingly.
  • Travel to Airport Operational Area (AOA) to meet flight upon arrival or departure of flight to retrieve or drop off flight documents.
  • Notify Broker or Freight Forwarder on the Master Airway Bill (MAWB) of shipment's arrival at warehouse facility or on hold.
  • Provide assistance to customers arriving to retrieve their documents and freight.
  • Collect appropriate charges and document method of payment.
  • Process "Customs Out" (proof of delivery) for every transaction before the customer's departure.
  • Assist in completion of MAWBS for over-the-counter shipments.
  • Confirm all bookings are accepted
  • Confirm TSA mandatory screening.
  • Data capture AWB information into airline system(s).
  • Manifest flight based on information received from the warehouse.
  • Print flight manifest, cargo pallet message, deadload and NOTOC and deliver to the aircraft.
  • Verify post flight inventory with documents on hand.
  • File maintenance of all pertinent documents and records.
  • Prepare various reports (Irregularity, Weekly Import and/or Export Statistics)
  • Answer incoming calls and responds to emails.
  • Demonstrate diligence required to maintain security under the Airport Police, TSA and United States
  • Retrieve import/deliver export documents to and from aircraft.

Minimum Requirements

  • HS Diploma, GED or Equivalent
  • Must have a valid driver's license .
  • Must be at least 18 years of age if position requires driving cargo handling equipment.
  • Ability to work rotating shifts including weekends (i.e., Friday, Saturday and Sunday), holidays and days off.

Preferred Skills

  • Ability to read, write, fluently speak and understand the English language.
  • Minimum typing speed of 50 WPM.
  • Ability to concentrate on detail.
  • Ability to learn PC skills and apply knowledge.

Physical Requirements/Working Conditions

  • Ability to lift up to 50 lbs. No exceptions.

Perks & Benefits

  • Want your pay in advance? Access your pay when you need it through DailyPay app.
  • Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more.
  • Need quality medical care? Multiple options for both full and part-time employees.
  • Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More.
  • Looking to stay healthy and improve your life? Wellness Programs offered to all employees.
  • Want to invest in your future? 401k program offered.
  • Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available.

WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.

About the Company

W

Worldwide Flight Services

Our commitment to integrationOur commitment to the training and development of our employees, our policy of equal opportunities for all and to protecting the environment extends across the entire WFS business.This includes our support for charitable initiatives and humanitarian aid missions.Our approach to corporate and social responsibility also extends into the local communities where we operate around the world and this was formally brought together in 2012 with the creation of the WFS Foundation to support social and professional integration.
COMPANY SIZE
1,000 to 1,499 employees
INDUSTRY
Other/Not Classified
FOUNDED
1971
WEBSITE
http://www.wfs.aero