AI Systems Specialist

We are Rokt, a hyper-growth ecommerce leader. Rokt is the global leader in ecommerce, unlocking real-time relevance in the moment that matters most. Rokt's AI Brain and ecommerce Network powers billions of transactions connecting hundreds of millions of customers, and is trusted to do this by the world's leading companies.

We are a team of builders helping smart businesses find innovative ways to meet customer needs and generate incremental revenue. Leading companies drive 10-50% of additional revenue-and often all their profits-from the extra products or services they sell. This economic edge unleashes a world of possibilities for growth and innovation.

At Rokt, we practice transparency in career paths and compensation. We believe in transparency, which is why we have a well-defined career ladder with transparent compensation and clear career paths based on competency and ability. Rokt'stars constantly strive to raise the bar, pushing the envelope of what is possible.

We are looking for a AI Systems Specialist

Target total compensation ranges from $157,000 - $214,000, including a fixed annual salary of $140,000 - $174,000, an employee equity plan grant, and world-class benefits.

Equity grants are issued in good faith, subject to company policies, board approval, and individual eligibility.

About the Role:

We are looking for an AI Systems Specialist to join Rokt's G&A Enablement team in New York City. This role will help support and improve our core business and financial systems while partnering with the Finance, Security, and People teams on workflows, automation and AI adoption.

You'll work alongside experienced finance systems and enablement partners to keep daily operations running smoothly, improve system documentation, support user access and configuration, and identify practical ways to use AI and automation to reduce manual work. This is a hands-on role for someone early in their systems career who is curious, technically inclined, and excited to build.

Responsibilities:

Systems Ownership & Operations

• Support the day-to-day operations, configuration, and continuous improvement of Rokt's core business and finance systems including NetSuite
• Manage system access, security roles, and user provisioning across core systems and platforms
• Help maintain clean, reliable data and support controls across core workflows
• Document system processes, support procedures, and common troubleshooting steps so teams can engage with core systems more effectively.
• Monitor systems issues and partner with senior team members, vendors, IT, or engineering to resolve them.

AI & Automation

• Use AI-enabled tools to improve documentation, testing, data review, workflow design, and automation.
• Identify repeatable manual processes and help prototype practical improvements.
• Support automation initiatives across financial and cross-functional systems and workflows
• Learn and apply low-code, no-code, and AI-assisted development practices where appropriate.
• Track and report on automation ROI

Cross-Functional Partnership

• Partner with Accounting, FP&A, Legal, Security & People team to support cross functional workflows, systems integrations between adjacent systems and ensure seamless data flows.
• Help translate business process needs into clear system requirements, documentation, and support plans.