Title: AI Product Analyst
Location: Irving, TX
Charlotte, NC
Minneapolis, MN
Duration: 12 months
Work Engagement: W2
Work Schedule: Hybrid 3 days in office/2 days remote
Benefits on offer for this contract position: Health Insurance, Life insurance, 401K and Voluntary Benefits
Summary:
In this contingent resource assignment, you may: Consult on complex initiatives with broad impact and large-scale planning for Technology Business Systems Consulting. Review and analyze complex multi-faceted, larger scale or longer-term Technology Business Systems Consulting challenges that require in-depth evaluation of multiple factors including intangibles or unprecedented factors. Contribute to the resolution of complex and multi-faceted situations requiring solid understanding of the function, policies, procedures, and compliance requirements that meet deliverables. Strategically collaborate and consult with client personnel.
This is for a Product Analyst role within our ServiceNow Core Platform AI Innovation team. This role would be accountable for ensuring traceability and lifecycle management of AI use cases and aligning all AI solutions to required risk models for the ServiceNow platform. Additionally, this role would also assist in coordinating inputs across tenants and development teams around AI initiatives and ensuring production readiness standards are met for AI deployments. Beyond governance, this role is embedded within the AI Innovation & Incubation delivery team, supporting sprint execution, backlog readiness, testing and validation coordination, and cross-team dependency management across engineering, architecture, and governance stakeholders. It serves as a critical connector between product, engineering, and governance functions; ensuring that AI use cases are not only delivered efficiently but are also aligned to enterprise standards from inception through deployment.
Key Requirements:
Applicants must be authorized to work for ANY employer in the U.S. This position is not eligible for visa sponsorship.
AI acumen & knowledge using AI assisted tools such as M365 Copilot and ChatGPT
Strong communication skills both written and verbal
Knowledge of the ServiceNow platform
Product and/or Business analysis experience
Prior experience working with stakeholders
Desired Skills:
Previous compliance and/or governance experience
Previous WF experience
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