AI/ML Ops Application Support Engineer

Akkodis Group AG.

Atlanta, GA

JOB DETAILS
SALARY
$53–$56 Per Hour
SKILLS
Artificial Intelligence (AI), Cloud Computing, Computer Science, Continuous Deployment/Delivery, Continuous Integration, Data Quality, Data Science, Documentation, Identify Issues, Operational Support, Performance Analysis, Performance Modeling, Problem Solving Skills, Production Support, Release Management/Engineering, Reliability Engineering, Reporting Dashboards, Root Cause Analysis, Service Level Agreement (SLA), Software Administration, Software Engineering, Technical Support
LOCATION
Atlanta, GA
POSTED
12 days ago

AI/ML Ops Application Support Engineer

Information Systems

Application / Software Development

$ 53 - $ 56 / Hour

location_onAtlanta, Georgia

acuteContractor

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Your Role

Akkodis is seeking an AI/ML Ops Application Support Engineer for a Contract with a client in Atlanta, GA. The ideal candidate will be responsible for ensuring the stability, performance, and reliability of production AI/ML platforms.

Rate Range: $53/Hour to $56/Hour; The rate may be negotiable based on experience, education, geographic location, and other factors.

AI/ML Ops Application Support Engineer Job Responsibilities include:

  • Provide L2/L3 production support for AI/ML applications, pipelines, and model deployments.

  • Monitor model performance, data quality, and drift, responding to alerts and incidents.

  • Troubleshoot and resolve issues across ML workflows, cloud infrastructure, and integrations.

  • Support CI/CD pipelines for model deployment, versioning, and release management.

  • Perform root cause analysis and implement preventive and reliability improvements.

  • Maintain operational dashboards, runbooks, and documentation while ensuring SLA/SLO compliance.

Required Qualifications:

  • Bachelor's or master's degree in computer science, Data Science, Engineering, or a related field.

  • 8-10 years of experience in application or production support, with exposure to AI/ML systems.

  • Strong hands‑on experience supporting production AI/ML platforms, including ML pipelines, model deployments, and monitoring.

  • Proficiency in Python, cloud platforms (AWS/Azure/GCP), and incident management with strong troubleshooting and RCA skills.

If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at Shashank.Tewari@akkodisgroup.com.

Pay Details: $53.00 to $56.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.akkodis.com/en/us/candidate-privacy-policy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Ref: 1635365

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About the Company

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Akkodis Group AG.