AI / Intelligent Automation Business Analyst

Title: AI / Intelligent Automation Business Analyst

Location: 1525 W WT Harris Blvd Charlotte, NC

Duration: 6 months

Work Engagement: W2

Work Schedule: 3 days in office/2 days remote

Benefits on offer for this contract position: Health Insurance, Life insurance, 401K and Voluntary Benefits

Summary:

We are seeking a highly skilled AI / Intelligent Automation Business Analyst to act as a strategic liaison between business lines and technology partners. This role is responsible for driving the delivery of complex business solutions through intelligent automation, AI, and emerging technologies. The ideal candidate will combine deep business acumen with advanced technical knowledge in AI/GenAI to translate business needs into scalable, compliant, and innovative solutions.

Responsibilities:

Business & Technology Liaison

• Serve as a primary interface between lines of business and technology teams to deliver automated solutions for complex business challenges

• Align Intelligent Automation (IA) initiatives with enterprise technology and business strategies

• Collaborate with stakeholders to ensure solutions meet functional, strategic, and compliance objectives

Automation Strategy & Delivery

• Support the development and continuous improvement of automation analysis and design methodology

• Ensure methodologies, tools, policies, and procedures enable rapid implementation aligned with enterprise standards and release cycles

• Drive accountability for assigned initiatives, ensuring efficiency and minimizing risk exposure

Requirements & Agile Execution

• Partner with subject matter experts to understand and document business processes

• Translate business needs into clear user stories and manage/groom product backlogs

• Work closely with engineering teams to ensure accurate understanding of requirements and client needs

• Participate in Agile development processes and support enterprise software delivery practices

Testing & Deployment

• Support automation testing efforts and facilitate user acceptance testing (UAT)

• Conduct product demonstrations and manage product acceptance processes

• Ensure solutions comply with System Development Lifecycle (SDLC) and Information Security standards

Risk Management & Governance

• Proactively identify and communicate risks, bottlenecks, and issues to stakeholders

• Recommend mitigation strategies while considering business and regulatory impacts

• Ensure all solutions adhere to compliance, governance, and security requirements

Strategic Analysis & Innovation

• Apply analytical, interpretive, and design thinking to define problems and develop innovative solutions

• Influence strategic decisions through data-driven insights and sophisticated analysis

• Collaborate with Business Execution teams and leadership to advance strategic initiatives

AI & Technical Responsibilities

• Translate business needs into technical requirements for AI/GenAI solutions

• Lead collaboration with engineering teams to design and implement AI-driven workflows

• Work with technologies such as:

• LangChain / LangGraph

• Google Agent Space

• Microsoft Copilot Studio

• Multi-agent orchestration platforms

• Support deployment of AI/ML solutions within regulated environments

Requirements:

• Applicants must be authorized to work for ANY employer in the U.S. This position is not eligible for visa sponsorship.

• Strong understanding of AI, Generative AI, Agentic AI, multi-agent systems, and orchestration platforms

• Experience designing and implementing AI/automation workflows with engineering teams

• Proven experience deploying AI/ML solutions in regulated environments

• Strong background in Agile methodologies and enterprise software development

• Familiarity with GenAI platforms (e.g., OpenAI, Azure OpenAI, BloombergGPT)

• Excellent communication, stakeholder management, and collaboration skills

• Ability to analyze complex business problems and translate them into technical solutions

• Strategic thinking and problem-solving

• Strong analytical and design thinking skills

• Risk identification and mitigation

• Stakeholder influence and communication

• Process optimization and automation expertise

• Experience in financial services or highly regulated industries

• Knowledge of enterprise governance, compliance, and security frameworks

• Experience working in cross-functional, matrixed organizations