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AI Engineer Sr.

Tech Mahindra Ltd

  • CA
  • 30+ days ago

    Highlights

    This includes RAG pipelines over the iHerb catalog and customer reviews, LLM driven personalization, a conversational Wellness Agent, agentic workflow systems, and the evals and MLOps layer that makes AI features production grade and repeatable. Specializations within this track include: RAG and personalization, agent frork and tool use, evals and guardrails, and LLM application development for internal business functions such as marketing automation and BI agents.

    Numbers & Facts

    LocationCA
    IndustryInternet Services
    Company Size10,000 employees or more

    Description

    Job Description

    • Skill Set : Python,LLM,Langchain,LlamaIndex,AI driven SDLC tooling,(LangChain,or similar)
    • Total Experience : 5.00 to 10.00 Years
    • No of Openings : 1
    • Job Post Date : 08/06/2026
    • Job Expiry Date : 31/08/2026
    • Domain : IT
    • Location : MEXICO CITY [Mexico]
    • Job Reference No : 4082810

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    Job Summary

    AI Engineer Mid/ Senior

    Build the GenAI powered product experiences and the shared AI platform infrastructure that powers them. This includes RAG pipelines over the iHerb catalog and customer reviews, LLM driven personalization, a conversational Wellness Agent, agentic workflow systems, and the evals and MLOps layer that makes AI features production grade and repeatable. Specializations within this track include: RAG and personalization, agent frork and tool use, evals and guardrails, and LLM application development for internal business functions such as marketing automation and BI agents.

    What you will do:

    • Design, build, and operate production AI features: RAG pipelines, LLM driven recommendations, conversational agents, or agentic workflow automation.
    • Build the shared AI platform layer: retrieval infrastructure, eval frameworks, model monitoring, guardrails, and observability.
    • Write LLM applications and integrations with marketing platforms, BI tools, or customer facing product surfaces.
    • Evaluate model and feature quality using structured eval frameworks; iterate on prompts, retrieval strategies, and model selection using data.
    • Use AI driven SDLC tooling such as Claude Code as a daily practice for both AI and non AI code.
    • Coordinate with the Personalization team to align GenAI product features with existing ML personalization signals.
    • Document AI system design decisions, evaluation results, and operational lessons in the shared knowledge base.

    Track specific required skills:

    • Python proficiency; comfortable building and operating production LLM applications.
    • Hands on experience with at least one specialization: RAG and retrieval systems, LLM evaluation, agentic frameworks (LangChain, LlamaIndex, or similar), or LLM based workflow automation.
    • Understanding of prompt engineering, context window management, and LLM output quality tradeoffs.
    • Familiarity with vector databases, embedding models, or semantic search.

    Track specific Nice to have skills:

    • Experience with e commerce platforms, product catalogs, or high traffic consumer applications.
    • Exposure to MLOps tooling or model deployment pipelines.
    • Experience working in distributed teams across the US, China, and Latin America.

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    About Company

    Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates and the Society to Rise™. We are a USD 4.6 billion company with 117,200+ professionals across 90 countries, helping over 885 global customers including Fortune 500 companies. Our convergent, digital, design experiences, innovation platforms and reusable assets connect across a number of technologies to deliver tangible business value and experiences to our stakeholders. Tech Mahindra is amongst the Fab 50 companies in Asia (Forbes 2016 list).

    We are part of the USD 19 billion Mahindra Group that employs more than 200,000 people in over 100 countries. The Group operates in the key industries that drive economic growth, enjoying a leadership position in tractors, utility vehicles, after-market, information technology and vacation ownership.

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