$200,000–$300,000 Per Year
Amazon Web Services (AWS), Analysis Skills, Artificial Intelligence (AI), Credit and Collections, Customer Relations, Design Flows, Metrics, Node.js, Performance Management, Production Systems, Return on Investment (ROI), SIP (Session Initiation Protocol), SQL (Structured Query Language), Startup, Strategic Analysis, System Start-Up, Telephony, Testing, Voice Applications, Writing Skills
Manhattan, NY · On-site · Full-timeCompensation: $200,000–$300,000 + 0.25%–1% equity
About the Company
Our client is a seed-stage startup using generative AI to automate consumer debt collection, a $35B market in the US alone. Its AI agents handle the full late-stage recovery process — asset research, pre-legal outreach, litigation, credit reporting, and enforcement actions like garnishments and liens — already outperforming human collectors 2x at a fraction of the cost and running 10M+ calls per month.
Founded 2024 · ~5 people (Seed) · Industry: AI Tools
The Role
The client needs an AI Agent Engineer to build and own its voice-AI agent infrastructure end to end on LiveKit — the orchestration layer, the prompting strategy across millions of consumer interactions, and continuous performance improvement through rigorous testing and iteration. It suits a deep voice-AI engineer or a strong, analytical, business-minded infrastructure engineer equally well.
Tech stack: LiveKit, Node.js, AWS, SQL; ASR/STT/TTS, real-time audio pipelines, SIP/telephony.
Requirements
- 2+ years in voice AI, conversational AI, prompt engineering, speech systems, or related agentic workflows
- 3+ years in platform, infrastructure, or backend engineering
- Strong experience with Node.js, AWS, and SQL
- Shipped production systems in a startup or similarly fast-paced environment
- Experience with voice-orchestration platforms or agent frameworks such as LiveKit or equivalent
- Strong prompt-writing instincts and the ability to design resilient conversational flows for real-world edge cases
- Strong analytical skills and comfort tying technical work directly to business outcomes and ROI
Nice to Haves
- Voice-AI experience in production, even from a lesser-known company or background
- Built AI infrastructure or agentic systems at a startup or AI company, with a real sense of what production-grade means at scale
- LiveKit or other voice-orchestration-framework experience
- Business-minded: connects technical decisions to liquidation, containment, and conversion metrics, not just engineering metrics
- Strong prompt-engineering instincts, having designed conversational flows that handle edge cases gracefully under compliance constraints
- Telephony-infrastructure experience such as SIP trunking
Why Join
- Own it end to end: build the voice-AI infrastructure in-house from scratch on LiveKit — orchestration, prompting strategy, evaluation
- Real scale, real outcomes: millions of consumer interactions a month, tied directly to liquidation, containment, and conversion metrics
- Fast traction: ~$2M annualized run rate in a few months with a team of five, targeting $10M ARR this year
Details
- Location — Manhattan, NY
- Work policy — On-site
- Compensation — $200,000–$300,000 + 0.25%–1% equity
- Visa sponsorship — Not available
- Employment type — Full-time