Ag Underwriting Customer Service Representative

Ag Underwriting Customer Service Representative

Do you pay great attention to detail, and have strong organizational and time management skills? Are you a team player with a positive "can-do" attitude? Do you have strong initiative and the ability to work well independently? If so, this Ag Underwriting Customer Service Representative opportunity could be a great fit for you!

Who We Are: With Farm Bureau Financial Services, our client/members can feel confident knowing their family, home, cars and other property are protected. We value a culture where integrity, teamwork, passion, service, leadership and accountability are at the heart of every decision we make and every action we take. We're proud of our more than 80-year commitment to protecting the livelihoods and futures of our client/members and creating an atmosphere where our employees thrive.

What You'll Do:

• As an Ag Underwriting Customer Service Representative, you will:
• Ensure continuous growth of the company, providing quality service for the Ag Business Unit through prompt assistance and processing.
• Assist with coverage, rating and billing processes on ag accounts through workflow, phone calls and e-mail.
• Review submitted materials for completeness and accuracy, following up as needed.
• Create and maintain positive relationships with co-workers, agents and client/members.
• Be a resource for questions, assisting with education and training as well.
• Flexibility is key, as you will have other duties and projects as assigned.

What It Takes to Join Our Team:

• Ag/farming background is preferred.
• High school diploma or equivalent plus 2 years of relevant experience is required.
• Flexibility to organize and process work with limited supervision under tight deadlines.
• Strong customer service skills, including excellent verbal and written communication skills.
• Must have basic math skills and ability to learn basic knowledge of insurance products.