Aftermarket Sales & Service Engineer (Americas)

This role blends technical engineering knowledge with a commercial, relationship-driven focus, making it ideal for someone who wants to move closer to the customer while still leveraging their technical foundation. A key driver will be developing new business by servicing and upgrading existing equipment.

Client Details

Our client is a global engineering-led organisation and recognised leader in advanced industrial cooling solutions. With headquarters in Europe and a growing footprint across North America, the business combines deep technical expertise with a highly collaborative, flat structure.
The organisation is currently investing heavily in R&D, new product innovation, and expansion into emerging markets, including data centres, biotech, and next-generation cooling technologies.
In the U.S., the team operates as a lean, high-impact group, offering flexibility, visibility, and strong growth potential.

Description

• Drive the growth of aftermarket service offerings across North America
• Identify and develop opportunities across:
  • Spare parts
  • Inspection and performance audits
  • Preventive and corrective maintenance
  • Equipment upgrades, revamps, and optimisation
  • Long-term service agreements (LTSA)
• Build and maintain strong relationships with plant managers, operations leaders, maintenance teams, and engineers
• Act as a trusted advisor, delivering solution-oriented support and identifying improvement opportunities
• Partner with internal teams to support proposal development, pricing strategy, and contract execution
• Leverage internal tools and market insights to uncover new business
• Strengthen and support a network of third-party representatives across the region
• Capture customer feedback to inform future service offerings and innovation initiatives

Profile

• Bachelor's or Master's degree in Engineering (Mechanical preferred)
• Background in:
  • Power generation, thermal systems, or heavy industrial environments
  • OR aftermarket/service sales within capital equipment industries
• Strong commercial acumen combined with technical credibility
• Ability to build trust and identify customer needs and pain points
• Self-directed, organised, and results-oriented
• Excellent communication and interpersonal skills
• Willingness to travel extensively (~70%)

Job Offer

• Base Salary: $120,000 - $140,000
• Bonus: Performance-based annual incentive (uncapped upside potential)
• In addition, our client offers a highly competitive and well-rounded benefits package, reflective of a European-based organisation with a strong employee-first culture, including:
  
  • Comprehensive medical, dental, and vision coverage
  • Generous paid time off and holiday structure
  • Retirement and savings plans
  • Strong emphasis on work-life balance (no weekend travel expected)
  • International exposure, including training opportunities in Europe
  
  
• Join a market-leading organisation in a sustainable and rapidly evolving sector
• Be part of a high-growth aftermarket function with strong revenue impact
• Work in a dynamic, entrepreneurial U.S. team backed by global expertise
• Gain exposure to emerging markets like data centre cooling and advanced infrastructure
• Opportunity to step into a more commercial, customer-facing role while leveraging engineering experience

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.