AE (Human Resources) Coordinator

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Post University is currently accepting applications for an AE (Human Resources) Coordinator to join our team.

WHY POST?

Post University is a legendary, dynamic, growth-oriented organization of passionate, diverse professionals united in pursuit of life-changing service to countless students. Our "Make It Personal" mission is the driving tenet shaping how we treat students and each other. The Post University's success story is well-positioned to be second to none.

For more than 130 years, Post University has been dedicated to student success, serving thousands of learners across our online, main campus, undergraduate, and graduate programs. We value diverse experiences and perspectives and seek individuals who are passionate about contributing to a collaborative and student‑focused community.

Due to Post-specific operational and administrative considerations, the position is not approved to be performed in Alaska, California, Hawaii, or New York. Candidates must be physically located and perform their work from an approved state.

JOB SUMMARY:

The AE (Associate Experience) Coordinator provides essential operational and administrative support across payroll‑adjacent processes, benefits administration, HR systems, and office operations. This role supports the accurate execution of defined HR and payroll processes, assists with audit and compliance preparation, and helps maintain consistent documentation and data practices. The AE Coordinator partners closely with Payroll, Benefits, and HR Systems teams while escalating exceptions and complex issues to the appropriate owners.

Work Schedule: 8 am - 4:30 pm or other times within normal business hours. This is a hybrid position with some days in the office and some days remote. Whenever working remotely, the candidate's home network must meet the minimum required speed and follow the hardware connection settings determined by their provisioned equipment and department role. Additionally, candidates must have a reliable Internet connection and a designated and private home office or alternative workspace free from noise or distractions.

Pay: $45,000 - $55,000/annually; non-exempt, full-time.

Key Responsibilities

Payroll & Compliance Support

• Process wage garnishments and other payroll deductions in coordination with Payroll, in accordance with established procedures
• Support tax uploads, reconciliations, and compliance documentation
• Assist with uncashed check outreach and resolution efforts
• Provide administrative and documentation support for 401(k) audits and related reporting

Benefits Administration

• Support employee benefits inquiries and qualifying life event processing following defined guidelines
• Partner with the benefits team to ensure timely updates and accurate documentation
• Assist with benefits data reconciliation, audits, and administrative reporting

HR Systems & Data Management

• Maintain and update employee records in HRIS systems with a high level of accuracy
• Support HR data audits, reporting, and issue resolution by identifying discrepancies and escalating as needed
• Serve as backup support for HR data management and administrative updates

Audit & Compliance Preparation

• Prepare and organize documentation for internal and external audits, including payroll, benefits, and retirement plan audits, in accordance with established requirements
• Track audit requests, deadlines, and supporting materials and coordinate with internal stakeholders
• Maintain audit‑readiness files and support follow‑up requests, escalating questions or exceptions to the appropriate owner
• Assist with compliance‑related documentation while relying on defined processes and oversight

Process Documentation & SOP Support

• Maintain and update standard operating procedures (SOPs) for HR operational processes such as garnishments, qualifying life events, audits, and administrative workflows
• Document existing processes and changes as directed, ensuring consistency and accuracy
• Partner with functional owners to confirm documentation reflects current practice
• Identify gaps or outdated documentation and escalate recommendations for review

MINIMUM QUALIFICATIONS & COMPETENCIES

To perform this job successfully, an individual must perform each essential function satisfactorily. The requirements listed below represent the knowledge, skill, and performance required. Reasonable accommodation may enable individuals with disabilities to perform essential functions.

QUALIFICATIONS:

• 2+ years of experience in HR operations, HR coordination, payroll support, benefits administration, or a related business role, and/or an associate's degree in human resources or a related business field. Higher education experience preferred.
• Experience executing transactional HR processes with a high level of accuracy, confidentiality, and attention to detail is preferred.
• Familiarity with HRIS systems, audit preparation, and compliance documentation support is preferred.
• Working proficiency in Microsoft Office, including Excel, Word, and PowerPoint
• Ability to independently use Excel for day‑to‑day data management (e.g., filtering, sorting, basic formulas, and formatting)
• Ability to follow defined procedures while recognizing when to escalate issues or seek clarification
• Strong organizational skills with the ability to manage multiple priorities and deadlines

Apply Now

As a member of our Post University team, the individual will share in a 135-year tradition of helping people achieve their personal and professional goals. Located in Waterbury, Connecticut, Post University has a vibrant campus and an excellent online program. The University offers a competitive salary and benefits package that includes medical, dental, 401(k) and tuition benefits.

Interested candidates should forward cover letter, resume, and three references to Post University Associate Experience.

Disclaimer: This opportunity may be withdrawn and/or amended.

Post University is an equal opportunity employer.

At Post, we embrace differences. We thrive on diversity. We believe our distinctions make us better educators, leaders, and simply better in every way possible. We gladly comply with all applicable laws. We do not discriminate because of sex, sexual orientation, age, race, color, religious creed, marital status, national origin, ancestry, disability, handicap or other legally protected status.

Post Universitys team members come from various backgrounds, experiences, and expertise. Each perspective helps us collectively evaluate situations from every angle for the best decision-making process available. This is the heart of our culture of continuous improvement, innovation, and collaboration.

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"Post University a great place for great minds to develop their careers, no matter what role you fulfill."

Donna, Post Employee for 25 years

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Caitlin, Academic Success Counselor

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