CPR Certification, Clinical Information Systems, Community and Social Services, Driver's License, English Language, Federal Laws and Regulations, Healthcare, High School Diploma, Insurance, Lift/Move 50 Pounds, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Rentals, Social Work, State Laws and Regulations, Training/Teaching
The Coordinator, Social Services assists patients and potential patients in the senior community with issues regarding social benefits that have an impact with healthcare.
Knowledge & Experience Requirements
- High School Diploma or General Equivalency Diploma (GED)
- 2-3 years of experience in a social services healthcare setting position preferred
- CPR Certification
- Valid state of Florida Driver's license
- Must have knowledge of computer office/clinical software
- Must be able to read, write and understand the English language
Essential Functions
- Accept all inquiry calls and follow up on the same.
- Send out information packets and conduct in house tours.
- Assist residents when they need information regarding their insurance.
- Take residents to social security office or bank.
- Ability to effectively present information to residents and their families.
- Ability to solve practical problems and deal with a variety of situations.
- Assists with day-to-day social services coordination, prepares patient and non-patient applications for benefits and/or programs by collecting, analyzing, and assisting in application submissions to various senior services within the regional area.
- Updates and maintains senior application status and renewals; verifies applicant's information.
- Assists and attends key community meetings and events to further educate the community Senior Social Services programs
- Complete all new admission paperwork with new residents and their families.
- Update and maintain any and all resident information in their file and in the system.
Other Duties
- Review monthly rent statements to insure that the yearly increases have been entered and appear on the statement.
- Send letters out to residents and or family members regarding the upcoming rent increase, document in their file with signed copy.
- Promotes positive employee engagement, teamwork, and mutual respect and safety work practices.
- Maintain mandatory skill updates
- Comply with all policies, local, state and federal laws and regulations
- Perform other duties as assigned
Supervisory Responsibility
- May serve as an interim department leader depending on need.
Physical Requirements
- Must be able to lift and/or move up to 50 pounds and push/pull up to 250+ pounds, walk, climb stair or ladders, stand on feet for extended periods of time, etc.
Disclaimer
The job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time.
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Catholic Health Services