Admissions Supervisor

Admissions Supervisor in Starkville, Mississippi, United States

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Admissions Supervisor

Job ID: ADMIS001591

Job Category: Leadership & Administration

Job Type: Full-Time

Facility: Baptist Memorial Hospital Oktibbeha County

Location: Starkville, MS

Job Summary - Patient Access Supervisor

The Patient Access Supervisor at Baptist Memorial Hospital Oktibbeha County is responsible for managing the daily operations of patient access services, including admissions, registration, and insurance verification. This role ensures patients are greeted with compassion and professionalism while facilitating accurate and efficient data collection to support clinical and revenue cycle processes.

As a key member of the Patient Financial Services team, the Supervisor works closely with clinical departments, billing teams, and administrative leadership to uphold the hospital''s commitment to quality care and service excellence. The role involves supervising front-line staff, optimizing workflow efficiency, ensuring regulatory compliance (HIPAA, EMTALA), and driving improvements in patient experience.

Key Responsibilities

• Supervise and support staff in admissions, registration, and insurance verification for Baptist.
• Oversee daily workflow to ensure timely and accurate patient registration and data entry
• Conduct training and competency assessments for new and existing employees
• Monitor staff performance and productivity using KPIs, accuracy audits, and patient feedback
• Serve as a liaison between patient access, clinical departments, and revenue cycle staff
• Resolve escalated patient concerns with professionalism and compassion
• Maintain compliance with federal, state, and hospital regulations
• Assist in developing and implementing procedures to reduce claim denials and improve financial outcomes
• Prepare reports for departmental leadership on volumes, quality metrics, and process improvements

Qualifications

• 3+ years of experience in hospital-based patient access or revenue cycle functions
• Previous supervisory or lead role experience strongly preferred
• Working knowledge of EMR systems (e.g., Meditech, Epic, or similar) and Microsoft Office Suite
• Excellent leadership, communication, and organizational skills
• Strong understanding of insurance verification, and pre-authorizations

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Equal Opportunity

Baptist is an equal employment opportunity employer and prohibits discrimination based on an individual''s race, color, religion, national origin, pregnancy, sex, age, handicap, disability (physical, visual or mental), creed, marital and veteran status, genetic information or any other category protected by federal or state law, with respect to all aspects of the employment process, including recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.

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