Admissions Student Ambassador

Posting Details

Position Information

Working Title Admissions Student Ambassador Department Undergraduate Admissions Type of Work Study Building/Office Location WC - Welcome Center Work Schedule

Various / Flexible

Job Description

Our Admissions Welcome Center Student Ambassadors will serve as thought partners in creating a compelling NKU visit experience for prospective students and families.

Students in these roles will:

• Create a welcoming environment for all visitors
• Share their personal NKU experience through facilitating and leading the campus visit experience (ie., telling your NKU story when in contact with prospective families)
• Execute assigned Admissions follow-up strategies for all NKU visitors (daily visits, on-campus events, etc.)

Primary Responsibilities

Duties include:

• Provide customer service for welcome center visitors
• Administer front desk responsibilities
• Facilitate campus tour experience for prospective families (tour training/facilitating tours required for position)
• Operational tasks related to visits (event preparation, visitor follow-up, emails, outreach etc.)

Qualifications

Tour Guide

• Provide Customer Service for Welcome Center Visitors
• Administers Front Desk responsibilities
• Facilitate Campus Tour Experience for Prospective Families
• Carry out daily operational tasks (e.g., event prep, visitor follow-up outreach, etc.)
• Provide Customer Service for Welcome Center and Admissions Office Visitors
• Carry out calling campaigns as assigned by Admissions Leadership
• Answer inbound customer service calls
• Must be able to routinely lift up to 50 pounds, stand for long periods of time, and regularly push 4-wheel carts

Any candidate who is offered this position will be required to go through a pre-employment criminal background check as mandated by state law.

Minimum Education Some College Pay Rate $15 per hour

Posting Detail Information

Requisition Number 20251873 Job Open Date 05/01/2026 Job Close Date Quick Link https://jobs.nku.edu/postings/14940

Supplemental Questions

Required fields are indicated with an asterisk (*).

• • Are you a current NKU Student?

• Yes

• No

• • What is your expected graduation date? (Give month and year.)

(Open Ended Question)

• • Please briefly explain you customer service experience.

(Open Ended Question)

• • What leadership positions or activities have you participated in at NKU or in your community (i.e. club/organization participation, offices held, community service, internships, etc.)

(Open Ended Question)

Applicant Documents

Required Documents

• Resume

Optional Documents

• Cover Letter/Letter of Application
• Writing Sample 1