| Classification Title: | Admissions Officer I |
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| Classification Minimum Requirements: | Bachelor's degree; or an equivalent combination of education and experience. |
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| Job Description: | The University of Florida is looking for an Admissions Officer I to support prospective student engagement and enrollment for UF Online. In this role, you will serve as a frontline ambassador for UF Online, guiding students through the admissions process and helping them take the next step in their academic journey. Key responsibilities include: Student Outreach - Conduct outreach to prospective UF Online students through phone calls (inbound/outbound call center), emails, text, and other communication channels.
- Effectively oversee the prospective student pipeline to optimize enrollment outcomes
- Ensure compliance with university-wide policies, legislative statutes, and state regulations related to enrollment issues.
- Record all student communication in the CRM system for documentation and analysis.
Recruitment and Engagement - Travel to and actively participate in recruitment events, including transfer and college fairs. Travel is typically during the day but is occasionally overnight. This involves the operation of a state vehicle.
- Deliver in-person or virtual informational presentations and engage with prospective students, staff, and other stakeholders.
- Engage with special populations and constituents to enhance student recruitment and networking opportunities.
- Collaborate with campus partners to offer accurate and current information about UF Online's academic programs.
Other duties - Perform additional duties as assigned.
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| Expected Salary: | $43,888 annually In addition, we offer the following exceptional benefits: - Health, Dental, and Vision Insurance
- State Retirement Plans
- Paid Time Off (approximately 22 days of vacation leave, 13 days of sick leave, and 11 paid holidays annually)
- Tuition Assistance (UF Employee Education Program)
- Public Service Loan Forgiveness (PSLF) Eligible Employer
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| Required Qualifications: | Bachelor's degree; or an equivalent combination of education and experience. Valid driver's license is required. |
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| Preferred: | - Strong interpersonal skills and a demonstrated ability to work collaboratively and effectively across divisions and in a culturally diverse environment
- Strong customer services skills
- Strong organizational and time management skills
- Excellent verbal, written, and presentation skills
- Familiarity and skill managing email and using a CRM
- Ability to exercise good judgement
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| Special Instructions to Applicants: | Applicants must upload the following documents to be considered for the position: - Cover Letter
- Resume
- List of References
Application must be submitted by 11:55 p.m. (ET) of the posting end date. |
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| Health Assessment Required: | No |
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