Admissions Director

Key Responsibilities:

• Manage and coordinate the admissions process from initial inquiry to resident move-in.
• Serve as the primary point of contact for prospective residents, families, hospitals, and referral sources.
• Conduct tours of the facility and effectively communicate the benefits of our services.
• Verify insurance benefits and eligibility, including Medicare, Medicaid, and private insurance.
• Collaborate with nursing, therapy, and business office teams to ensure a seamless transition for new residents.
• Maintain accurate records and documentation in accordance with state and federal regulations.
• Develop and nurture relationships with hospitals, physicians, and discharge planners to generate referrals.

Qualifications:

• Previous experience in admissions within a Skilled Nursing Facility (SNF) is preferred.
• Strong understanding of healthcare reimbursement systems, including Medicare, Medicaid, and private pay.
• Excellent customer service and interpersonal skills, with the ability to provide compassionate support to residents and families.
• Highly organized, with strong attention to detail and the ability to multitask in a fast-paced environment.
• Proficiency in electronic medical records (EMR) and Microsoft Office Suite.