Sign upLog in

Admissions Clerk- Full Time

Franklin Medical Center

Winnsboro, LA

Apply
JOB DETAILS
JOB TYPE
Full-time
SKILLS
Administrative Skills, Clinical Nursing, Communication Skills, Computer Mouse Hardware, Customer Satisfaction, Customer Support/Service, Data Entry, Detail Oriented, Emergency Care, Emergency Management, Emergency Nursing, Establish Priorities, File Maintenance, HIPAA (Health Insurance Portability and Accountability Act), Health Insurance, Healthcare Quality, Hospital, Infection Control, Infectious Diseases, Information Technology & Information Systems, Insurance, Interpersonal Skills, Keyboards, Medical Office, Medical Record System, Medical Records, Medical Treatment, Microsoft Office, Multitasking, Office Equipment, Organizational Skills, Patient Admissions, Patient Care, Patient Registration, Patient Rights, Patient Safety, Presentation/Verbal Skills, Safety/Work Safety, Telephone Skills, Writing Skills
LOCATION
Winnsboro, LA
POSTED
20 days ago
POSITION:                           ADMISSION CLERK

DEPARTMENT:                  HOSPITAL ADMISSIONS

FLSA STATUS:                    NON-EXEMPT

SCHEDULE:                         DAY SHIFT, 12 HOUR SHIFTS, 7 ON / 7 OFF 
                                               NIGHT SHIFT, 12 HOUR SHIFTS, 7 ON / 7 OFF


JOB SUMMARY:
The Hospital Admissions Clerk is responsible for registering patients, collecting and verifying personal and insurance information, and ensuring accurate and efficient patient registration and admission into the hospital’s electronic health record system. This role serves as a key point of contact for patients, visitors, and medical staff, helping to ensure smooth administrative and clerical operations in the admissions department.

JOB RELATIONSHIPS:

            Responsible to:           Hospital Admissions Supervisor
            Positions Directly Supervised:            None
            Regular Contact with: All hospital personnel and the public.

MISSION STATEMENT:
As an integral part of our community, Franklin Medical Center’s mission is to provide the highest quality health care and customer satisfaction to all those we serve. We are committed to delivering compassionate, capable, and personalized treatment to our patients and their families, always keeping in mind that our responsibility is to the health needs of the people.

ESSENTIAL JOB FUNCTIONS:

  1. Greet and assist patients and visitors in a courteous and professional manner
  2. Register new patients and update existing patient records in the hospital’s electronic health record (EHR) system
  3. Assist with interviewing patients or their representatives to obtain required personal, medical and insurance information
  4. Promptly notify emergency personnel or nursing staff of emergent or urgent patient cases requiring immediate attention
  5. Report patients exhibiting signs or symptoms of infectious or communicable diseases to nursing or clinical staff in accordance with hospital infection control policies
  6. Verify and enter patient demographics, insurance information, and medical details accurately
  7. Collect and process required forms, signatures, and consent documents
  8. Prepare patient identification materials such as wrist bands, identification labels, and records
  9. Explain hospital policies, admission procedures, and patient rights
  10. Collect, assemble, and ensure accuracy of patient admission documents and forward to appropriate department
  11. Collect co-payments, deductibles, and other required fees; issue receipts as needed
  12. Schedule patient admissions and coordinate with nursing, emergency, and clinical departments when applicable
  13. Maintain confidentiality and comply with HIPAA and hospital privacy standards
  14. Answer phones, respond to inquiries, and direct calls to appropriate departments and personnel.
  15. Maintain a clean and organized workstation; sanitize equipment and surfaces as required
  16. Monitor and replenish office and patient admission supplies, as needed
  17. Report any unsafe conditions, equipment malfunctions, or workplace hazards to the appropriate supervisor and department
  18. Assist with training new admission clerks as directed
  19. Attend and participate in workshops, seminars, etc., as approved
  20. Promptly report disturbances, disruptive behavior, or violent situations to the Emergency Department Supervisor, Admission Supervisor, and Security, when applicable, following hospital safety protocols
  21. Notify the Admission Supervisor of any issues, concerns, unusual occurrences, or delays affecting patient flow, safety, or service quality
  22. All other duties as assigned

QUALIFICATIONS:

Education and Training: High school diploma or equivalent is preferred

Work Experience:  Previous experience in a hospital, medical office, or customer service setting is preferred.

Knowledge, Skills, and Abilities Required: 
  • Strong written and verbal communication skills
  • Strong interpersonal skills
  • Professional and compassionate patient interaction
  • Excellent attention to detail and accuracy
  • Data entry and record management accuracy
  • Ability to read and write effectively
  • Ability to multitask when completing several tasks at once
  • Strong organizational skills
  • Ability to work in a fast-paced environment while managing and prioritizing multiple tasks at the same time
  • Ability to handle confidential information professionally and in accordance with HIPAA
  • Proficient with hospital information systems, EHR software, and Microsoft Office
Physical Requirements:
  • Prolonged periods of remaining in a stationary position at a desk and working on a computer
  • Frequent use of hands, wrists, and fingers to operate a computer keyboard, mouse, telephone, and other office equipment
  • Occasionally move about the registration area and facility campus to access file cabinets, office machinery, patient care areas, other departments, etc.
  • Frequently position self, such as bending, stooping, reaching, kneeling, or twisting to maintain files, retrieve files, access/move office supplies/equipment, assist patients, etc. 
  • Ability to communicate information accurately so others will understand
  • Ability to hear and respond to patients, telephone calls, alarms, and normal office conversations
  • Visual acuity sufficient to read printed documents, computer screens, and handwritten materials
  • Frequently move, lift, push, or pull boxes, equipment, files, wheel chairs, carts, etc. weighing up to 25 pounds across the office for various needs. 
  • Ability to push wheelchairs and assist patients in a safe and controlled manner
OSHA EXPOSURE CATEGORY: A
Has exposure to blood borne pathogens

Equal Opportunity Statement:
We are an equal opportunity employer and do not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression or any other characteristic protected by federal, state or local laws.

Powered by JazzHR

About the Company

F

Franklin Medical Center