Admissions (Care) Navigator

Admissions (Care) Coordinator- Stone Oak Care Center

Create Connections. Guide Families. Elevate the Experience.

At Touchstone, we believe every interaction is an opportunity to create comfort, build trust, and deliver exceptional care from the very first hello. As an Admissions (Care) Coordinator, you are more than a coordinator-you are a guide, advocate, and ambassador of our mission to make lives better for our patients, residents, and Veterans.

If you thrive on meaningful conversations, relationship-building, and helping families make important healthcare decisions with confidence, this role is for you!

What You'll Do: Deliver the Touchstone Experience

Be the First Impression

Serve as the welcoming voice and face of our community, ensuring every resident and family feels valued, supported, and at ease from day one.

Build Lasting Relationships

Cultivate strong partnerships with hospitals, physicians, and discharge planners-becoming a trusted resource for seamless transitions into care.

Guide with Compassion & Confidence

Walk families through the admissions journey with empathy, clarity, and professionalism, helping them feel informed and reassured every step of the way.

Coordinate with Excellence

Evaluate referrals, ensure clinical alignment, and facilitate efficient, timely admissions while maintaining accuracy in all documentation and eligibility processes.

Create a Seamless Arrival Experience

Collaborate with interdisciplinary teams to deliver a smooth, personalized move-in experience that reflects our commitment to quality and care.

Drive Impact

Track leads, manage patient-served (census) data, and contribute to occupancy goals-all while keeping the resident experience at the heart of every decision.

What You Bring

• Must have at least one year of previous sales/admissions/marketing experience in the skilled nursing industry.
• A natural ability to connect, influence, and build trust with diverse audiences
• Strong organizational skills with a keen eye for detail
• Confidence navigating EMRs and referral tracking tools
• A results-driven mindset balanced with genuine compassion and service

Benefits & Perks: Supporting You While You Support Others

At Touchstone, we care for our team the same way we care for our residents-wholeheartedly.

• Competitive Compensation with performance-driven incentives
• Comprehensive Health Benefits (medical, dental, vision)
• Paid Time Off accrued from day 1
• Career Growth & Development opportunities within a supportive organization
• Education & Training Programs to help you grow professionally
• Supportive, Team-Driven Culture where your voice matters
• Employee Recognition Programs that celebrate your impact

Why Touchstone?

At Touchstone, we don't just admit residents. patients, and Veterans-we welcome them into a community built on purpose, dignity, and personalized care. Every interaction matters, and every team member plays a vital role in delivering the Touchstone Experience.