Admissions and Records Coordinator

Posting Details

Position Information

Job Number CLA00603P Position Title Admissions and Records Coordinator Position Type Classified Full Time Percentage Employee 100% Number of Months Assignment 12 Starting Date As soon as possible Current Work Schedule

Monday - Thursday 10:30am - 7:00pm and Friday 8:00am - 4:30pm. Days and hours of employment may change depending on District needs.

Salary Range 43 Salary

$7,747.98 - $9,914.07 monthly. Successful candidate will start at step 1 except in cases where District deems appropriate.

Shift Differential FLSA Non-Exempt Location Main Campus Department Admissions and Records (Dept) Open Date 07/22/2026 Closing Date 08/05/2026 Open Until Filled No About Rio Hondo College

About Río Hondo College

Río Hondo College welcomes and embraces all students in their educational and career pathways. As a Hispanic-Serving Institution (HSI), our College has a student population of 22,000, of which 18,000 are Latinx students. We were the first college in Los Angeles County to provide two years of free tuition to first-time, full-time college students through our Río Promise program. We are proud to acknowledge that many of our students have transferred to high ranked institutions such as Harvard, Stanford, USC and UCLA, UC Berkeley, UC Irvine, Cal State LA, Cal State Long Beach, and Whittier College to name a few.

Strengths

Our caring and dedicated student-centered staff, faculty, and administrators are devoted to the advancement of educational justice, equity, and opportunity for all our students. Our College's 900 employees, with close to 600 faculty, hold themselves accountable for the academic success of disproportionately impacted student populations. Our entire staff, with unwavering team collaboration, work hard to ensure our students reach their full potential by eliminating gaps in academic outcomes that traditionally hinder students of color.

Río Hondo College is committed to the recruitment of qualified and diverse employees who are dedicated to our students' success. We recognize that diversity in an academic environment fosters cultural awareness, promotes mutual understanding and respect, and provides suitable role models for our students. We are steadfast in our hiring practices and staff development processes which reinforce the goals of equal opportunity, diversity, and inclusion. Our practices and processes also support the importance of a workforce that reflects the community and the diverse student population we serve.

Río Hondo College employs approximately 55% tenured track faculty of color; 60% part-time faculty of color; 85% classified staff of color; and 50% administrators of color.

Río Hondo College offers 30 associate degrees that guarantee transfer (ADTs) to Cal State Universities, a bachelor's degree in Automotive Technology, more than 60 certificates, a Pathway to Law School, dual enrollment with K-12 districts, state championship speech & debate team, top-notch athletic teams, student leadership opportunities, travel abroad experiences and more.

In collaboration with the communities in Pico Rivera, Santa Fe Springs, El Monte, South El Monte, Whittier, portions of Norwalk, La Mirada, Downey, La Puente, the City of Industry, Los Nietos and Avocado Heights, Río Hondo College provides an exceptional academic curriculum to meet the unique needs of our region and strengthen our communities.

Basic Function

Under the direction of an administrator or manager, coordinates the day-to-day activities in the college Admissions and Records Office; assists the manager in planning and implementing department procedures; trains, coordinates, and participates in the selection process of department staff.

Representative Duties

1. Serves as institute Athletic Eligibility Clerk and performs a variety of activities related to the assigned scope of responsibility including but not limited to collection and processing of student athletes documentation, determines eligibility; processes student athlete weekly unit check, identifies student athletes who qualify for priority registration, confirms and sustains athlete eligibility status; participates in affiliate organizations in order to maintain knowledge of bylaws, etc. E

2. Oversees, coordinates, and maintains communications with Dual Enrollment and Non-credit Adult High School programs; coordinates admissions application and enrollment process. E

3. Collects, reviews, and verifies student records to determine California residency; researches residency rules, regulations, policies, and procedures to finalize residency determination. E

4. Reviews pending applications, resolves discrepancies and errors, and releases holds in the student information system. E

5. Coordinates the day-to-day activities in the college Admissions and Records Office, including the registration process. E

6. Assists with planning, scheduling, developing, and implementing department operations and procedures; implements policies and regulations as required. E

7. Trains, coordinates, and participates in the selection of office staff; in collaboration with the Director of Admissions may assign work to lower-level classified staff and participate in the evaluation of staff performance. E

8. Creates, updates, and maintains department forms and registration documents for data processing utilization. E

9. Collects and oversees the collection and maintenance of student related data, including but not limited to grades, positive attendance, and other student records; updates information on a timely basis, ensures data accuracy, completeness, and compliance prior to printing and distribution. E

10. Serves as an additional or secondary Designated School Official (DSO); assists and backs up the International Student Program Student Exchange Visitor Information System (SEVIS); updates and maintains international student records, as needed. E

11. Partners with Information Technology (IT) staff related to Admissions and Records student information programs and/or database technical issues; may provide possible solutions to assist in problem resolution. E

12. Provides information and upholds Admissions & Records policies and procedures to students, employees, the public, and outside agencies. E

13. Maintains and adheres to confidentiality of information including but not limited to student records and information shared by administration. E

14. Researches, analyzes, and resolves discrepancies when duplicate records are identified; makes appropriate changes to student records. E

15. Maintains records, files, file sharing, and filing systems are in compliance with state, federal, and local agencies. E

16. Assists in the preparation of reports required by the District; researches, verifies, and ensures data for census reports is accurate; audits, edits, and updates any identified errors prior to submission. E

17. Performs limited duties of the Director of Admissions and Records in the Director's absence or as assigned; assists with the development of the departmental staffing needs. E

18. Provides information and assistance to District employees and others as appropriate where judgment, knowledge, and interpretation of procedures and regulations related to Admissions and Records are required. E

19. Performs a variety of clerical and administrative responsibilities in support of the department's day-to-day activities and/or operations utilizing a variety of communication modalities including but not limited to answers and responds to phone calls, emails, text messages, and chat platforms; opens, screens, and distributes mail and correspondence; photocopies documents and requests duplication services; ensures maintenance and repairs of assigned work areas, facilities, or equipment; enters various requests for services from IT, Facilities, and Maintenance; contacts vendors for equipment service, when needed; follows-up with vendors to ensure satisfactory completion of requests; may perform simple repairs or maintenance to standard office equipment. E

20. Attends meetings and conferences as appropriate to remain current on information and requirements related to Admissions and Records. E

21. May assist in coordinating procedures with the Counseling Department to ensure consistency and accuracy of efforts.

22. Performs related duties that support the overall objective of the position.

Knowledge and Abilities

Knowledge of:

• District and college policies, procedures, rules, and regulations related to the area of assignment.
• Federal, state, and local laws, codes and regulations and District policies and practices pertinent to the area of responsibility.
• Procedures and operations of a student Admissions and Records Office.
• Admissions criteria and graduation requirements involved in a community college.
• Applicable sections of federal, state, and District rules, regulations, policies, and procedures.
• California Education Code as it pertains to the assigned area of responsibility.
• Family Educational Rights and Privacy Act (FERPA).
• International student admissions in a college setting.
• Basic technical laws, rules, regulations, and requirements as they relate to international students as set forth by the Department of Homeland Security (DHS) and Student Exchange Visitor Information System (SEVIS).
• Technical aspects related to the field of specialty.
• Research techniques.
• Principles, practices, and techniques of effectively dealing with the public.
• Modern office methods, techniques, practices, and procedures.
• Operate a personal computer, computer software programs, applications, and databases; computer hardware and peripheral equipment used in the course of work.
• Recordkeeping, filing, file sharing, and filing systems methods and techniques.
• Best practices and procedures on use of various office equipment.
• Interpersonal skills using tact, patience, and courtesy.
• Telephone and virtual techniques and etiquette.
• Effective communication techniques and interpersonal skills using tact, patience, and courtesy.
• Communicate clearly and concisely, both orally and in writing.
• Correct English usage, grammar, spelling, punctuation, and vocabulary.
• Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint).

Ability to:

• Independently perform the essential responsibilities of the position.
• Coordinate the day-to-day activities of a college Admissions and Records office.
• Assist the assigned manager in planning and implementing department procedures.
• Review problems and/or situations accurately and recommend an effective course of action.
• Interpret, apply, and explain federal, state, and District rules, regulations, policies, and procedures of the assigned area.
• Plan, organize, and implement computerized records, files, and filing systems.
• Work with sensitive student information, maintain confidentiality, and protect student records according to FERPA regulations.
• Interpret, apply, and explain rules, regulations, policies, and procedures related to college registration, admissions, and graduation.
• Remain current concerning immigration laws and regulations related to California residency requirements for California Community College enrollment.
• Analyze situations accurately and adopt an effective course of action.
• Plan, organize, and prioritize workload to meet schedules and timelines.
• Train and guide staff, student workers, student assistants, and short-term, temporary staff.
• Operate a variety of office machines including personal computers, computer hardware, and peripheral equipment; utilize computer software programs, applications, databases, and Enterprise Resource Planning (ERP) Systems such as Banner and Student Information Systems (SIS).
• Analyze situations accurately and adopt an effective course of action.
• Understand and follow verbal and written directions.
• Communicate effectively both orally and in writing.
• Update and maintain files, records, filing systems, and reports.
• Understand scope of authority in making independent decisions.
• Type at an acceptable rate of speed according to the needs of the department.
• Establish and maintain cooperative and effective working relationships with others in the course of work.

Education and Experience

• Associate Degree with major coursework office management, education, or related discipline; AND
• Four (4) years of increasingly responsible experience in a college Admissions and Records office; AND
• One (1) year of experience in a lead role.
• Or, any combination of education and experience which would provide the required qualifications for the position.

Equivalencies Foreign Degrees

Any degree from a country other than the United States, including Canada and Great Britain, must be evaluated by an Evaluation Service prior to the closing date. Certification must be attached with copies of transcripts.

License Certificates/Credentials Desired Qualifications

• Bachelor's degree in a related discipline.

Distinguishable Characteristics

The Admissions and Records (A&R) Coordinator is the journey-level classification within the Admissions and Records Coordinator series. The A&R Coordinator coordinates the day-to-day activities of the Admissions and Records Office. The incumbent performs a wide variety of sensitive and confidential responsibilities and assists the assigned administrator or manager in planning and implementing department procedures. The Admissions and Records Coordinator works under general supervision and exercises a moderate level of independent judgement, discernment, and initiative in the execution of the assigned responsibilities within well-defined guidelines, policies, and procedures.

The Admissions and Records Coordinator is distinguished from the Admissions and Records Coordinator Senior in that the latter is the senior, lead-level classification within the Admissions and Records Coordinator series. The A&R Coordinator, Senior serves as the lead classification and liaison between the A&R Department and the college community. The incumbent assists the administrator or manager with planning, coordinating, and overseeing the day-to-day activities and operations of the A&R Department. The A&R Coordinator Senior executes the essential responsibilities of the position exercising a high degree of independent judgement and initiative.

Working Conditions

PHYSICAL DEMANDS:

While performing the duties of this job, employees are regularly required to sit or stand for extended periods of time; talk or hear, in person and by telephone; use hands repetitively to finger, handle, feel, operate personal computers and other standard office equipment; and reach with hands and arms.

Specific vision abilities required by this job include close vision, use of both eyes, ability to distinguish basic shades and colors and the ability to adjust focus.

Employees are frequently required to walk and stand and occasionally lift up to 20 pounds.

MENTAL DEMANDS:

While performing the duties of this class, incumbents are regularly required to use written and oral communication skills; read and interpret data; use math and mathematical reasoning; analyze and solve problems; learn and apply new information and skills; perform highly detailed work on multiple, concurrent tasks; and interact with District, students, vendors and others encountered in the course of work, some of whom are dissatisfied or abusive.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Employees work under typical office conditions, with constant interruptions, and the noise level may vary depending on activities of the office.

Position Description

Applications are currently being accepted for Admissions and Records Coordinator position. This is a full-time, 100%, 12 month position. The hours are Monday-Thursday 10:30am-7:00pm Friday 8:00am - 4:30pm.

Application Procedure

Applications must be submitted by 11:59 p.m. PT on the closing date.

Applicants must submit a complete online application that includes the items listed.

• Rio Hondo College online application (which includes supplemental questions)
• Résumé/Curriculum Vitae
• Complete transcripts of all college/university studies, including degree earned (copies will be accepted). NOTE: Transcripts from multiple colleges/universities may need to be scanned as one document, then uploaded.
• Transcripts must include degree awarded and confer date (please circle conferral date on transcripts). Transcripts without this information and online applications without transcripts will be disqualified.
• PAPER APPLICATIONS AND APPLICATION MATERIALS SENT VIA MAIL, FAX, OR EMAIL WILL NOT BE ACCEPTED.
• NOTE THAT ALL CORRESPONDENCE, INCLUDING INTERVIEW INVITATIONS, WILL BE SENT VIA EMAIL.

Special Instructions to Applicants Additional Information

• The Immigration Reform and Control Act requires the District obtain documentation from every individual who is employed which verifies identity and authorizes his/her right to work in the United States.
• Successful candidate is responsible for verifying all prior work experience and providing all academic transcripts for purposes of salary placement.
• As a condition of employment, the selected applicant must provide a set of fingerprints (at the applicant's expense) taken by an official LiveScan agency.
• Provide a Certificate of Tuberculosis Exam for initial employment (The certificate must be renewed every 4 years as a condition of continuing employment).
• For positions requiring a valid California driver's license, proof of insurability is required.
• All applicants meeting the minimum qualifications may be required to take a test and will be notified of the date and time.
• Applicants who are protected under the Americans with Disabilities Act and require accommodations for completing the application process, testing (if required for position), or the interview, please notify the Human Resources Office.
• A copy of this announcement will be provided in Braille to visually impaired applicants upon request.

Commitment to Diversity

All applicants must have demonstrated cultural competency and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students and staff.

Cancel RTF Policy

WE RESERVE THE RIGHT TO RE-OPEN, RE-ADVERTISE, DELAY OR CANCEL FILLING THIS POSITION.

THIS RECRUITMENT MAY BE USED TO FILL FUTURE VACANCIES.

EEO Statement

Rio Hondo College is committed to employing qualified administrators, faculty and staff members who are dedicated to student success. The Board recognizes that diversity in the academic environment fosters cultural awareness, promotes mutual understanding and respect, and provides suitable role models for all students. The Board is committed to hiring and staff development processes that support the goals of equal opportunity and diversity, and provide equal consideration for all qualified candidates.

Supplemental Questions

Required fields are indicated with an asterisk (*).

• • Describe your experience working in a college Admissions & Records office. What specific functions have you overseen or supported?

(Open Ended Question)

• • Provide an example of a complex student records issue you had to research or resolve. What steps did you take to analyze and resolve the issue?

(Open Ended Question)

• • This position includes leading and coordinating projects/tasks. Describe your experience of training, assigning work, and/or supervising projects/tasks. How do you ensure work is completed accurately and on time during high volume periods such as registration?

(Open Ended Question)

• • Describe your experience working with student information systems. What role have you played in troubleshooting issues, testing system updates, or improving processes?

(Open Ended Question)

• • Community colleges serve diverse student populations. Describe how you provide effective customer service to students from different backgrounds while maintaining policy compliance.

(Open Ended Question)

Documents Needed to Apply

Required Documents

• Resume/Curriculum Vitae
• Unofficial transcripts of all college/university studies, including degrees earned.

Optional Documents

• Cover Letter