Admissions and Records Clerk II

Admissions and Records Clerk II

Salary

$53,200.92 - $58,654.08 Annually

Location

1570 E. Colorado Blvd., Pasadena, CA

Job Type

Full-Time

Job Number

10017

Department

Student Services

Division

Admissions & Records

Opening Date

05/27/2026

Closing Date

6/12/2026 11:59 PM Pacific

Probationary Period

Six months

Work Shift

See posting for work schedule details.

Salary Schedule/Range

CFT-36

• Description
• Benefits
• Questions

Work Schedule: Monday-Thursday 9:00 A.M. - 5:30 P.M.; and Friday 8:00 A.M. - 4:30 P.M.

Under general supervision, performs a variety of clerical duties of above-average difficulty which require learning specific policies and procedures, and computer screens and to complete related work as required.

ESSENTIAL DUTIES:

• Performs clerical duties applying policies and procedures appropriate to college Admissions, Records and Registration functions.
• Provides customer service to students, faculty, staff, and other members of the public in person, by telephone and email.
• Communicates with students, faculty, staff, and other members of the public through typed correspondence, email and telephone.
• Uses a computer to process student data for admissions, records and registration purposes.
• Works with faculty to process student drops, reinstatements, grades, and class rosters.
• Functions in accordance with Family Educational Rights and Privacy Act (FERPA) regulations regarding confidentiality and release of student records.
• Works with students regarding residence determination for tuition purposes in accordance with state regulations.
• Processes student transcript and enrollment verifications requests.
• Provides information and assistance to students relating to online services available through the college's website.
• Assists with reviewing and updating admissions, records and registration information provided on the college's website.
• Uses decision-making ability when applying policies and procedures to unique situations presented by individuals.
• Promotes a helpful and friendly atmosphere for students, staff, faculty, and the public.
• At the request of a supervisor, performs a variety of unscheduled duties normally and traditionally performed by an Admissions and Records Clerk II.

MINIMUM QUALIFICATIONS:

• Graduation from high school or the equivalent level of education.
• Two (2) years of general clerical experience.

PREFERRED QUALIFICATIONS:

• Experience working in a college admissions and/or records office.
• One year or more attending college as a student.
• Computer keyboard 40 net words per minute.

KNOWLEDGE, SKILLS AND ABILITIES - May be representative, but not all-inclusive, of those knowledge, skills and abilities commonly associated with this position.

KNOWLEDGE OF:

• Knowledge of modern office methods and procedures.

ABILITY TO:

• Ability to follow a variety of policies and procedures of above-average difficulty
• Type with accuracy and complete tasks with reasonable speed
• Operate business machines, particularly computers and the maintenance of computerized records
• Communicate orally and in writing; spell and use good English grammar
• Maintain confidential records; work effectively with others
• Work in a multiethnic environment; function without constant direct supervision
• Good customer service skills including a helpful, friendly attitude
• Willing to learn new technologies

Physical Demands

Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups, and over the telephone. This is primarily a sedentary office classification although standing and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 25 pounds. Will require occasional travel.

Environmental Elements

Employee works in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employee may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

CORE COMPETENCIES: The District has identified the following essential skills and attributes needed for success in this position.

• Record Maintenance
• Clerical Skills
• Knowledge of Policies and Procedures
• Customer Service
• Communication Skills
• Organizational Skills
• Attention to Detail
• Problem-Solving Skills

Salary Range:

CFT-36

APPLICATION AND SELECTION PROCESS

Pasadena City College (PCC) utilizes an online application process. Hard copy, e-mailed, or faxed resumes are not accepted. Job postings will not be reopened due to failure to submit an application before the closing date for any reason. You can apply for a position from any computer with Internet access. Please keep in mind the following:

• If you do not follow the process or your application/resume is incomplete, your information will not be processed.
• If you need to update any submitted information, you will need to reapply in full. When HR sees duplicate applications, we archive the oldest and the most recent application and materials are considered.
• The selection advisory committee will review, evaluate, and consider applications and supporting materials received by the deadline. Meeting the minimum qualifications for a particular position does not assure the applicant an interview.
• While the acceptance of the application packet is done through PCC's Applicant Tracking System (ATS), all hiring decisions are made by a hiring committee.
• Once applications are submitted, they are final. Please carefully review your application and the documents which you are attaching to make sure that they are free from errors and complete. If you require assistance with your application, please refer to the application guide or you may contact NeoEd Customer Support at 855-524-5627. Customer Support is available Monday - Friday, 6 a.m. - 6 p.m. (PST).

All materials listed below may be required for your application packet to be considered complete:

• Resume or Curriculum Vitae
• Cover Letter

After a review of applications received, the District may require the completion and submission of supplemental documents prior to the interview process.

ADDITIONAL INFORMATION

• Successful applicants must provide proof of eligibility to work in the United States.
• Successful completion of background check including Live Scan and Tuberculosis (TB) assessment/screening.
• Pasadena Area Community College District will not sponsor any visa applications.
• Applicants must be available for interviews at Pasadena City College at no cost to the District.
• Applicants who have disabilities may request that accommodations be made in order to complete the selection process by contacting the Office of Human Resources directly at (626) 585-7388.
• The Pasadena Area Community College District does not discriminate in the educational programs and activities operated by the District or in employment procedures and practices of the District. The Policies of Title IX as developed to date are available for inspection during normal business hours at the District office at 1570 E. Colorado Blvd., Pasadena, CA 91106.
• Crime awareness and campus security information are available from Campus Police. (Public Law 101-542).
• The Pasadena Area Community College District is an equal opportunity employer. The District encourages applications from underrepresented minorities and the disabled.
• An applicant, who attempts to contact individual Board members or members of the screening committee with the intent of influencing the decision of the committee or the Board, will be disqualified. General inquiries regarding the position and/or District employment should be directed to the Office of Human Resources.

PASADENA AREA COMMUNITY COLLEGE DISTRICT

Equal Opportunity, Title IX, Section 504 Employer

At Pasadena City College, we are committed to supporting our employees with a comprehensive benefits package that enhances your life both inside and outside of work. Our benefits include a generous holiday schedule, ample sick time, and flexible vacation policies to ensure you have the time you need to rest and rejuvenate. For detailed information about our benefits, please view our Classified Employee Benefits Summary.

01

All applicants are required to submit responses to the following supplemental questions. Your responses will provide information about your background and experience related to this position and will be used in the screening and selection process. Be concise yet specific and informative in your responses to these supplemental questions. "See resume," attachments or links will not be accepted as a substitute for your responses to the questions in the following boxes. Incomplete responses will not be considered. Please indicate below that you have read and understand these instructions.

• Yes
• No

02

I understand that my application will be considered incomplete if any required sections of the application are not completed and/or if any documents that are required are not attached to my online application by the closing date.

• Yes
• No

03

Please specify your highest level of education.

• High School or equivalent (GED)
• Associates Degree
• Bachelors Degree
• Masters Degree
• Juris Doctor
• Doctorate Degree

04

How many years of general clerical or administrative support experience do you have?

• 1 Year
• 2 Years
• 3 Years
• 4 Years
• 5 Years or more

05

Indicate where you have worked to obtain experience in general clerical or administrative support. What was the time frame, what was the employers name and describe the work performed. (You must complete this section).

06

Do you have work experience in Higher Education?

• Yes
• No

07

Do you have experience working in a college admissions, records, registration, or student services office?

• Yes
• No

08

Which of the following best describes your experience using Student Information Systems (Banner, Colleague, PeopleSoft, etc.)?

• No experience
• Limited experience
• Moderate experience
• Extensive experience

09

How frequently have you provided customer service to students, staff, or the public?

• Never
• Occasionally
• Frequently
• Daily as a primary job duty

10

Describe how you have demonstrated sensitivity and understanding in delivery of services and support to a diverse workforce and student population (diverse in terms of socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic background). This section is required.

Required Question

Employer Pasadena Area Community College District

Address 1570 E. Colorado Blvd.

Pasadena, California, 91106-2003

Phone (626) 585-7388

Website https://pasadena.edu/hr