Admission Counselor - Westfield State University

Job Description:

Campus Title: Admission Counselor

State Job Title: Staff Assistant

Department: Admission

Job Code: HA5600

FLSA Status: Non-Exempt

Funding: 7115-0100

Bargaining Unit: APA

Job Type: Full-time, Permanent

Timeframe: 52 Weeks

Shift: Monday - Friday 8:30am-4:30pm (Nights and weekends as required)

Regular Days Off: Saturday and Sunday (Nights and weekends as required)

Supervision Received: The Admission Counselor reports to the Associate Director for First Year Admission.

Supervision Exercised: None

Salary: $48,000.00-$50,000.00

General Statement of Duties:

The Admission Counselor has primary responsibility for recruitment of prospective students in an assigned territory and/or program from inquiry to enrollment. The counselor assists in the planning, organization and administration of the day division admission program as well.

Duties and Responsibilities:

Duties include but not limited to:

Essential:

• Provide accurate information pertaining to the enrollment process. This includes University programs and services, enrollment procedures, admissions criteria, and specific curriculum requirements for prospective students, school counselors and other related individuals or groups.
• Act as a primary point person in determining and conducting recruitment and yield efforts for an assigned recruitment territory.
• Plan and execute travel in support of the recruitment and yield efforts.
• Visit high schools, community-based organizations, and attend college recruitment fairs, college evening programs and other recruitment activities to recruit a student population consistent with institutional recruitment goals.
• Assist in the development of a recruitment plan to enroll first year student populations. Populations include academically talented students, underrepresented students, first-generation college students, and other populations designated by the Director of Admission.
• Assist with follow-up activities including telephone calls, specialized mailings, e-mail, text messages and meetings with prospective, accepted, and enrolled students.
• Assist in identifying systems to recruit dynamic students for Westfield State.
• Enter prospect data upon return from recruitment events.
• Participate in on-campus admission events.
• Review and evaluate admission application files as assigned and determine admissibility per college admission standards.
• Coordinate file review for a special application population as assigned by the Director of Admission.
• Develop and maintain professional relationships with secondary school counselors.
• Coordinate receipt of official final high school transcript including verification of successful completion of required course work.
• Conduct on-campus information sessions for visiting students and their families.
• Assist with transfer recruitment.
• Assist with tours as needed.
• Track and update all changes in major received after students enroll and prior to the start of the new students first term.
• Assist with final admission statistics if needed.
• Responsible for answering main Admission phone as needed.
• Perform other duties as assigned.

Non-Essential:

• Participate in educational and professional development activities.

Requirements:

Required Qualifications:

• Bachelor's Degree.
• Valid driver's license and reliable means of transportation.
• Exceptional interpersonal skills; work effectively and well with potential applicants, parents, high school counselors, faculty, staff, and the public.
• Strong written and verbal communication as well as public presentation skills.
• Proficiency in computer applications.
• Knowledge of Constituent Relationship Management (CRM} programs.
• Ability to think critically.
• Excellent reading and comprehension skills.
• Ability to work independently and collaboratively with a team.
• Must have strong organizational skills and the ability to multi-task and prioritize.
• Must be available to work evenings and weekends, and travel throughout the year.
• Highly motivated, enthusiastic, energetic, creative, and dependable.

Preferred Qualifications:

• Experience with Slate & Ellucian Banner preferred.
• Experience working with a bilingual population.
• Admission experience and knowledge of Westfield State University.
• Skill in overseeing social media sites.

Additional Information:

Salary:

Salaries for current Westfield State University employees and individuals currently working for the state of Massachusetts must be calculated individually in accordance with collective bargaining agreements as well as state policies. State job specifications may be found on the Department of Higher Education's webpage.

Employee Benefits:

Benefits are an important component of an employee's total compensation package.

• Health Insurance: Westfield State offers a variety of HMO, POS, and PPO-type health insurance plans for eligible employees. Coverage is effective on the 1st of the month following the date of hire. Exceptions to employees hired on the 1st of the month, coverage is effective immediately.
• Retirement: the MA State Employee Retirement System provides eligible employees with a retirement pension following a 10-year vesting period. In lieu of the retirement pension, eligible employees may select the Optional Retirement Plan with a maximum 5% employer matching contribution.
• Tuition Waivers & Discounts: eligible employees, including spouses and dependent children, receive reduced tuition at MA state colleges, community colleges, and universities.
• Paid Time Off: employees receive 12 paid holidays and generous vacation, personal, and sick leave benefits.
• Additional information regarding employee benefits is available on the University's Benefits & Wellness webpage.

Disability Accommodations

Westfield State University is committed to the full inclusion of individuals with disabilities and will ensure the availability of reasonable accommodations. If a reasonable accommodation is needed to participate in the job application or interview process, please contact Human Resources at (413) 572-8809 or visit us in the Horace Mann Building, 1st floor.

Background Check

Employment is contingent upon the successful completion and review of a background check. A criminal record will not automatically disqualify an applicant from consideration.

Application Instructions:

An on-line application is required. The successful candidate must submit an official transcript at the time of hire. Interested candidates should electronically attach the following documents:

• Resume
• Cover Letter
• Contact information for three references *
• Copy of unofficial transcript of highest degree
• Provide the contact information for reference providers in the reference section of the online application.

Deadline: The job posting will be open a minimum of ten days and, if needed, will remain open until finalists have been selected.

Please Note:

Each newly posted position includes a 90-day interval between the posting date and the anticipated start date. This allows time for the full recruitment process, including application review, interviews, and final hiring approvals.

If you need assistance completing your application please contact our online Help Desk. The link to the help desk can be found at the top of the page via Contact Us.