Admission Clerk II

Position Title: Admission Clerk II

Department: Admission

Reports To: Intake and Admission Supervisor I/II

POSITION SUMMARY

Provides oversight of the operations of admission reporting directly to the Supervisor or Administrator. Maintain direct services of benefit verification, lobby support and data entry. Ensure quality assurance of data entry and training as needed.

We offer a competitive benefits package:

• Medical Insurance
• Dental Insurance
• Vision Care Plan
• Life Insurance
• Paid Holidays (12)
• Paid Vacation Time
• Sick Time
• 401(k) Retirement Plan
• Competitive wages
• Stability and career advancement
• Continuing Education Opportunities

HOURS

Up to 40 hours per week.

CATEGORIES OF DUTIES

• Responsible for ensuring a professional setting, engaging patients with best practices and providing customer care.
• Responsible for scheduling patient referrals in Avatar Scheduler
• Verifies discharges at the end of the day and prepares for next day scheduling
• Provides liaison for the reception area and or between TTC Departments on behalf of patient seeking services and admission.
• Provides lead for Admission Clerks and workflow in the absence of, or as directed by, the Supervisors of Admissions.
• Assists in training new hires on accurate data entry to assure quality admission practices
• Responsible for correcting data in required data systems as requested by Supervisor.
• Gathers supply orders for the Department to maintain business expectations.
• Prepare End of Shift Transition emails.
• Conducts body and property searches of patients in accordance with the search policy and procedure and maintain annual certification in these procedures.
• Perform UA testing of patients, in accordance with the UA testing policy and procedure, and maintain annual certification in these procedures.
• Responsible for benefit verification and reporting benefit issues to appropriate Departments
• Completes data entry in all patient portal systems related to referrals admissions and transfers
• Manages faxes, scans and uploading functions as needed.
• Assists with the development of and submits accurate reports regarding on activities, data reports on patient information and or other TTC business interests as needed.
• Communicates with other Departments as it relates to patient admission and care.
• Other duties as assigned by Supervisor, Director and/or Administration.

LICENSES/CERTIFICATES

None.

EDUCATION/EXPERIENCE

High School diploma or G.E.D. Two (2) years of college preferred. At least two (2) years data entry experience preferred. Computer skills required. Experience working with underserved populations helpful.

SETTING

Tarzana Treatment Centers, Inc. is a non-profit corporation, which provides behavioral healthcare services, including chemical dependency.

EQUAL OPPORTUNITY EMPLOYER

Tarzana Treatment Centers, Inc. does not discriminate as to race, nationality, religion, gender, sexual orientation and disability in its hiring practices.

ADA REQUIREMENT

Tarzana Treatment Centers, Inc. supports the Americans with Disabilities Act. Discrimination is prohibited in all aspects of employment against disabled persons, who, with reasonable accommodations, can perform the essential functions of a job.