Join our team as an Administrative Assistant at a leading restoration and mitigation service provider.. Our company is committed to restoring spaces and lives after unexpected damage events. Based in Westminster, we are known for our unwavering quality, efficiency, and integrity, standing as a beacon of excellence in the restoration industry.
In this pivotal role, you'll be essential to keeping daily office operations running smoothly while supporting customer communication, documentation, scheduling, and internal coordination. You'll be the first point of contact for many of our clients and play a vital role in ensuring the office stays organized and responsive.
Key Responsibilities
Answer and route incoming calls professionally and promptly
Deliver outstanding customer service and log all calls in detail
Complete First Notice of Loss (FNOL) documentation accurately
Prepare and distribute job packets for project coordinators and estimators
Manage and maintain job files, documentation, and subcontractor correspondence
Keep internal calendars and schedules up to date and organized
Handle incoming and outgoing mail, email, and faxes
Maintain office and general supply inventories
Participate in on-call rotations for evening and weekend coverage
Assist with various administrative tasks as needed
Qualifications
High school diploma or equivalent required
Prior administrative or receptionist experience in a fast-paced environment preferred
Strong computer skills and ability to learn new software quickly
Excellent organizational, communication, and multitasking abilities
Strong attention to detail and problem-solving skills
Pay Range: $20 - $24/hr
Benefits:
401(k) with matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Working Hours and Requirements:
This full-time position operates from 8:00 a.m. to 5:00 p.m., Monday through Friday. Occasional longer hours and weekend work may be required to support emergency services. Flexibility in hours may be necessary based on business demands.