Administrative Management, Administrative Skills, Budgeting, Calendar Management, Claims Processing, Coaching, Collective Bargaining, Communication Skills, Computer Software, Cross-Training, Documentation, Driver's License, Employee Relations, English Language, Environmental Health, Government, Incident Response, Interpersonal Skills, Interviewing Skills, Keyboards, Mail Processing, Material Moving, Negotiation Skills, Office Equipment, People Management, Performance Management, Performance Reviews, Property Insurance, Record Keeping, Resource Management, Risk, Risk Management, Safety/Work Safety, Staff Development, State Laws and Regulations, Statistical Reports, System Operations, Telephone Skills, Time Management, Worker's Compensation
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Position Description
TITLE: Administrator, Risk Management Office
REPORTS TO:Assigned Supervisor
DEPARTMENT: Risk Management
CLASSIFICATION: Classified Management Confidential
FSLA: Exempt
WORK YEAR/HOURS 261 Days/7.5 Hours, or Duty Days/Hours as assigned.
ISSUED: Created: June 2015
SALARY GRADE: CFCA 17
BASIC FUNCTION:
- Performs a variety of complex, specialized Risk Management Office Administrator duties; utilizes specialized knowledge and independent judgment involving frequent and responsible public contact; provides for accurate and timely entry of a variety data into various computer software programs.
- Maintain confidentiality of all personnel matters; some duties will involve access to confidential information concerning employer-employee relations.
REPRESENTATIVE DUTIES:
(Incumbents may perform any combination of the essential functions shown below. This position description is not intended to be an exhaustive list of all duties, knowledge, or abilities associated with this classification, but is intended to accurately reflect the principal job elements).
ESSENTIAL FUNCTIONS
- Perform a variety of complex, specialized Risk Management Office Administrator requiring excellent communication skills; utilize specialized knowledge and independent judgment involving frequent and responsible public contact.
- Coordinate all administrative details for the Risk Management Office, and when relevant, its sub-areas, including Environmental Health and Safety, Capital Assets and Inventories, Workers' Compensation and Reasonable Accommodation and Employee Health and Welfare Benefits.
- Prepare and maintain attendance/time logs and files for all Risk Management staff.
- Support the coordination of the Risk Management office during the collective bargaining negotiations, including the coordination of confidential reports used in table negotiations and related labor matters.
- Prepare and process insurance property claims for Employees' personal property and district owned property.
- Prepare and process certificate of insurance coverage and insurance liability coverage for all sites and offices.
- Process all field trip authorization forms for walking, overnight, and out of state trips for all school sites.
- Assist in the monitoring and preparation of the Risk Management Office budget.
- Prepare and type letters, forms, records, reports, bulletins, handbooks, statistical reports, and other documents; duplicate a variety of materials; receive, open, and distribute mail.
- Receive and screen phone calls and visitors; schedule appointments and provide information as requested and direct inquiries and visitors to the proper person or office; make phone calls to request or provide information as directed; provide technical information concerning policies and procedures.
- Operate a computer to enter, update, and access a variety of records and information into various computer software programs; operate various telephone systems and other office equipment.
- Hire, manage, motivate, develop and evaluate assigned staff; includes hiring, resource allocation, coaching, performance management, and development of staff.
- Provide cross training to department personnel.
- Perform related duties as assigned.
MINIMUM QUALIFICATIONS, TRAINING, EDUCATION AND EXPERIENCE:
- Bachelor Degree or its equivalency required (2 years of similar and relevant work level experience = 1 year of college). A combination of experience and education may be used to meet the Bachelor Degree requirement; however, the work experience years used to qualify for the Bachelor Degree requirement cannot be used to meet the work requirement.
- Ten (10) years of experience in the field of public sector claims, including at least 7 years of direct government tort claims handling responsibilities
- Master's degree preferred
LICENSES AND OTHER REQUIREMENTS:
- Valid California driver's license
- Employment eligibility that may include fingerprints, Tuberculosis and/or other employment clearance
KNOWLEDGE AND ABILITIES: KNOWLEDGE OF:
- Complex specialized Risk Management office procedures, computers, and other office equipment
- Complex record-keeping techniques
- Correct English language usage, grammar, spelling, vocabulary and punctuation
- Effective supervisory techniques
- Evaluation and documentation methods and procedures
- Recording techniques, methodologies, systems and etiquette
- Telephone techniques, systems, and etiquette
- Interpersonal skills using tact, patience, and courtesy; good communication skills and techniques
- Interviewing skills and techniques including interpersonal skills using tact, patience and courtesy; good communication skills and techniques
- District policies, applicable sections of the State Education Code and other laws and regulations, including applicable provisions of the Government Code concerning Government Tort Claims
ABILITY TO:
- Perform a variety of complex, specialized Risk Management office tasks involving specialized knowledge and independent judgment
- Communicate clearly; understand and interpret District and other rules, policies and procedures and state laws
- Understand and follow oral and written directions; work independently
- Operate a computer and other investigatory and office equipment;
- Meet deadlines and schedules and time lines
- Work with focus and under pressure in quickly evolving incidents or emergencies where significant injuries or risk of injuries to human life has occurred,
- Work in fast-paced environment with constant interruptions.
WORKING CONDITIONS:
OFFICE ENVIRONMENT:
Office environment; with constant interruptions standard; frequent visits to District and non-District sites to investigate claims and assist with investigations. Periodic driving to locations to perform duties will be necessary. Work environment can be fast paced, requiring immediate response to major incidents or events.
PHYSICAL DEMANDS:
Duties may require bending at waist, reaching above head and above shoulders, carrying objects as much as 30 pounds, sitting, walking, climbing, kneeling, stoop and climb or standing for extended periods of time at accident sites; dexterity of hands and fingers to operate a investigative equipment including camera, recorder, video recorder, tape and measurement tools, computer keyboard and related computer equipment, and other investigative equipment and other office equipment; and ability to retrieve and store files and supplies.
NON-DISCRIMINATION POLICY:
The Oakland Unified School District does not discriminate in any program, activity, or in employment on the basis of actual or perceived race, religion, color, national origin, ancestry, age, marital status, pregnancy, physical or mental disability, medical condition, genetic information, veteran status, gender, sex, or sexual orientation.