Administrative Transaction Processing

Lockbox Processor (Part-Time, Temp-to-Hire)

Location: Nashville, TN
Pay Rate: $20/hour
Schedule: Part-time — Mondays & Tuesdays (occasional Fridays and additional days to cover vacations)
⏰ Hours: 6:00 AM until completion (typically around 3:00–4:00 PM)

Position Summary

We're seeking a detail-oriented Lockbox Processor to join our Nashville operations team. In this role, you'll be responsible for processing lockbox accounts — extracting contents, verifying and negotiating checks, and preparing output according to customer instructions. You'll play a vital part in ensuring timely, accurate, and high-quality payment processing within a fast-paced, deadline-driven environment.

This position is ideal for someone who enjoys hands-on work, accuracy, and teamwork. You'll work under direct supervision and receive guidance from the Workflow Supervisor.

Key Responsibilities

• Operate mail extraction units and make payment processing decisions based on client requirements

• Perform manual and/or automated sorting of work according to customer instructions

• Stage and prepare documents in an accurate, organized, and presentable format for processing

• Ensure all documents are clean and ready for image capture

• Meet or exceed department productivity and accuracy goals

• Cross-train to support additional functions within the Lockbox department

Additional Responsibilities

• Assist with various Lockbox modules such as:

  • RDE (Remote Data Entry)

  • Scanning

  • Mail Distribution

  • Validations

• Support general administrative and departmental tasks as needed

Education & Experience

• Required: High School Diploma or equivalent

• Preferred: Prior experience in payments, remittance processing, or banking operations

Knowledge & Skills

• Basic computer proficiency (using touchscreen, mouse, rebooting systems, etc.)

• Strong attention to detail and hand-eye coordination

• Excellent organizational and time-management abilities

• Ability to work effectively in a fast-paced, deadline-driven environment

• Basic troubleshooting and problem-solving skills

• Clear verbal and written communication skills

• Customer-focused mindset with the ability to prioritize multiple tasks

Physical Requirements

• Ability to stand for extended periods in the morning (1–2 hours at a time)

• Frequent movement throughout the day — including standing, sitting, and retrieving printed materials

• Repetitive handling of documents and headers throughout the shift

Why You'll Love Working Here

• Friendly, team-oriented work environment

• Stable weekday schedule with early hours

• Opportunity for temp-to-hire conversion based on performance

• Hands-on role that keeps your day active and engaging