Administrative Specialist

Administrative Specialist

Salary

$25.44 - $48.52 Hourly

Location

Prince William County, VA

Job Type

Full-Time (FT)

Job Number

202610592

Department

COMMUNITY SERVICES

Division

Community Support Services Division

Opening Date

06/03/2026

Closing Date

6/10/2026 11:59 PM Eastern

GRADE

B23

Hiring Salary

$25.44-$36.98

• Description
• Benefits
• Questions

Introduction

Come work in a "hospital without walls" and get a wealth of experience in a supportive, multidisciplinary, and skilled team environment. You will be able to develop your administrative skills in a unique setting while working with a team that provides services to adults in the community. These clients are diagnosed with serious mental illness (e.g., Schizophrenia) or co-occurring serious mental illness and substance use disorder (e.g., Schizophrenia and Alcohol Dependence). Assertive Community Treatment (ACT) services are primarily provided outside the office, in the community or in the client's home and are geared towards identified goals and reducing frequent hospitalizations. This position is critical because while the team works in the community, the administrative support staff is in the office, coordinating visits, answering telephones, and communicating key information to staff in real time. We are seeking qualified applicants to fill our full-time Administrative Support position. Successful candidates have been referred to as "the glue" of the team, having the "pulse" of the team, and the "hub of the wheel" of our operation. Join our vibrant team in supporting some of our community's most underserved populations.

About This Role:

Provide administrative support to 7-10 ACT team members (clinical and medical staff), with a client census of 50-75

Manage ACT program office; answer phones; meet clients

Schedule ACT psychiatric appointments

Order ACT program supplies

Track daily client contacts for weekly client contact calendar

Maintain ACT monthly staff schedule and track changes to ensure adequate coverage.

Maintain on-call weekend schedule and notify ES of any changes.

Maintain ACT program white boards (monthly schedule, psychiatric schedule, upcoming client meetings)

Orient new staff:

• Credible
• Program procedures
• Information and Technology
• Emergency preparedness procedures

Maintain ACT program Food Closet

And other duties as assigned by ACT supervisors

Minimum Requirements:

High school diploma or GED and 2 years of related administrative support experience

Preferences:

• Any combination of education and experience equivalent to an Associates Degree in business administration, public administration, accounting or related
• 3-5 years clerical/administrative support
• Experience working with ACT teams and/or working with SMI/Co-occurring populations in an administrative support role
• Proficient Experience with Microsoft Office, including Word, Excel, Outlook, and PowerPoint
• Experience with Video Teleconferencing to include platforms such as Zoom, Webex, and Skype for Business
• Bilingual preferred but not required

Special Requirements:

Must pass TB test;

Offer of employment is contingent upon the candidate passing a fingerprint-based National Criminal History Record Check

Child Protective Services Requirements: Effective 1999, mandated by the Department of Behavioral Health and Developmental Services 12VA35-105-400 rules and Regulations for Licensing Providers by the Department of Behavioral Health and Development Services related to Criminal Registry Checks, a search of the registry of founded complaints of child abuse and neglected maintained by the Department of Social Services.

Work Schedule:

Monday- Friday 8:00 am-4:00 pm or 8:30 am- 4:30 pm

Starting Salary Range:

$25.44-$36.98

We also offer great benefits, including:

• Retirement from the Virginia Retirement System (VRS)
• 401a and 457 retirement savings and investment plans
• Paid Annual Leave
• Paid Personal Leave
• Paid Sick Leave
• Paid Holidays
• Optional Group Medical and Dental Health Plans
• Optional Group Life Insurance
• An Employee Assistance Program (EAP)
• Career Development Opportunities

Full-time positions with Prince William County Government qualify for Public Service Loan Forgiveness. Click here for PSLF additional information.

NOTE: The above position description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department. To view the class description in its entirety, click here

Prince William County is an Equal Opportunity Employer. Under the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities. We encourage both prospective and current employees to discuss potential accommodations with the employer.

SEE YOURSELF HERE!

Prince William County Government offers medical plans with corresponding pharmacy and basic vision coverage, as well as dental plans and a separate vision plan.

Full-time and part-time Prince William County Government employees are eligible to participate in our plans; however, the level and cost of benefits depends on the classification of the position.

The following positions do not accrue leave and are not eligible for holidays or other fringe benefits:

• Temporary
• Provisional
• Seasonal employees

Click on the link below to explore our plans and rates.

Prince William County Benefit Programs

01

I understand that information provided on my application is used to determine my qualifications. Information on my resume will not substitute for the education, work experience and required fields on the County application. Only information provided at the time of the application submission will be considered when determining my qualifications. Only responses to Supplemental Questions that can be verified in my submitted education and work experience will be credited.

• I have read, understand, and acknowledge the above statement.
• I decline to proceed any further in this process.

02

Please select the choice that best describes your education.

• Associates Degree or higher in business administration, public administration, accounting or related
• Associates Degree in unrelated field
• Some college
• High School diploma/GED
• None of the above

03

Please quantify your clerical/administrative support experience.

• Five or more years of experience
• Four or more years of experience
• Three or more years of experience
• Two or more years of experience
• One or more years of experience
• Less than one year of experience

04

How many years of experience do you have providing face-to-face customer service? Please make sure to document this experience in the work history section of your application.

• Three or more years of experience
• Two or more years of experience
• One or more years of experience
• Less than one year of experience

05

This position requires answering phones for a large, diverse staff. Please select the option that best describes your experience with busy multi-line phones.

• Answering multi-line phones regularly for more than 50 employees
• Answering multi-line phones regularly for less than 26-50 employees
• Answering multi-line phones regularly for less than 25 employees
• Answering multi-line phones occasionally or as a backup.
• No experience answering phones

06

Please select the choice that best describe the phone systems you have experience with:

• Phone system with more than 3 lines or switchboard
• Phone with 2 or 3 lines
• Single line desk phones
• No experience with phone systems

07

Please select the options that best reflect or describe your experience collecting payments.

• Review account balances
• Request payment on account
• Receipt payments received
• Balance monies at the end of shift
• None of the above

08

Are you proficient at inputting, editing and maintaining information within a database?

• Yes
• No

09

This position requires scheduling of appointments for multiple clinical and medical staff with varying schedules. Please indicate if you have experience performing any of the following scheduling activities:

• Scheduling appointments
• Cancelling and rescheduling appointments
• Documenting appointments
• Running reports
• None of the above

10

Do you have experience working with confidential records?

• Yes
• No

11

Please indicate if you have experience working with Electronic Health Records in any of the following environments?

• Emergency Medical Treatment
• Medical Treatment
• Behavioral Health Treatment
• Dental Treatment
• Other
• None of the above

12

Please select the Microsoft Office applications with which you are proficient.

• Word
• Excel
• Access
• Outlook
• None of the above

13

Please identify if you are proficient in performing any of the following functions in MS Excel

• Creating spreadsheets
• Creating formulas
• Performing calculations
• Merging and/or exporting data
• Single and multi-level sorting
• None of the above - limited Excel experience

14

Do you have experience working with SMI and Co-occurring population?

• Yes
• No

15

If you answered yes to the previous questions, please describe your experience working with SMI and Co-occurring population. If you do not have this type of experience indicate N/A.

16

Please indicate if you have experience with any of the following Video Conferencing software:

• Zoom
• Webex
• Skype for Business
• Other
• None of the above

17

Please describe your experience with Video Conferencing. If you do not have this type of experience, please indicate N/A.

18

Are you bilingual in English and Spanish?

• Yes
• No

Required Question

Employer Prince William County Government

Address 1 County Complex Court

Prince William County, Virginia, 22192

Website https://www.pwcva.gov/department/human-resources/careers