Administrative Skills, Communication Skills, Customer Support/Service, Diversity, Entrepreneurship, Exceeded Sales Goal, Hospital, Leadership, Microsoft Access Database, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Primary Care, Problem Solving Skills, Record Keeping, Spreadsheets, Team Player, Time Management, Validation Testing
Wilmington, North Carolina
Work Schedule: Full- Time Monday - Friday, 8 am - 5 pm, no weekends or holidays. (On-Site)
Location: 5145 South College Rd Wilmington, North Carolina 28412
Department: Primary Care Business Office
The Administrative Specialist II provides both administrative and clerical support to the department, either as part of a team or individually to ensure the administration and smooth running of departmental business. Serves as resource to staff.
Job Relationships: Reports to and receives assignments from Manager level.
What We're Looking For:
- Education: High School Diploma or GED, required. Education in basic office procedures, required.
- Experience: Two years of administrative support experience, required. Administrative support experience, preferred.
- Additional Skills (required): Ability to effectively communicate with physicians and hospital staff. Ability to use a variety of software packages, such as Microsoft Word, Outlook, PowerPoint, Excel, Access, etc., to produce correspondence and documents and maintain presentations, records, spreadsheets and databases; Ability to successfully complete generic and department-specific skills validation and competency testing.Communication: Creates an environment that supports and respects diversity to promote creative problem solving. Communicates the value of activities within the organization and community to gain cooperation and collaborative partnership. Customer Service: Holds staff accountable for customer service standards and ensures service recovery when needed. Ensures staff responds to customers in a timely manner. Inclusion & Belonging: Fosters a work environment of inclusion and belonging. Digital Fluency: Proficiency with Microsoft Office 365, specifically Excel, Word, Teams, and PowerPoint.
- Additional Skills (preferred): Entrepreneurial spirit and innovative drive for reaching the next great idea and exceeding goals. Intellectual depth, moral integrity, personal vision, creativity, leadership skills, fortitude, sincerity, and diplomacy. Ability to work independently and as a team player who will productively engage with others at varying levels of seniority within and outside of Novant Health.