Administrative Specialist II / North Augusta (North Augusta)

State of South Carolina

North Augusta, SC

JOB DETAILS
SALARY
$30,700–$35,000 Per Year
SKILLS
Administrative Skills, Behavioral Health, CPR Certification, Career Counseling, Clinical Support, Communication Skills, Compensation and Benefits, Corporate Compliance, Customer Relations, Customer Support/Service, Demographics, Developmental Disabilities, Documentation, English Language, Federal Laws and Regulations, HIPAA (Health Insurance Portability and Accountability Act), Health Insurance, Insurance, Interpersonal Skills, Maintain Compliance, Medical Office Administration, Medical Records, Multilingual, Operating Systems, Patient Assessment, Patient Care, Psychiatry and Mental Health, Quality Assurance, Retirement Plan, Risk Management, Spanish Language, State Laws and Regulations, Telehealth, Time Management
LOCATION
North Augusta, SC
POSTED
18 days ago

Administrative Specialist II / North Augusta (North Augusta)

Salary

$30,700.00 - $35,000.00 Annually

Location

Aiken County, SC

Job Type

FTE - Full-Time

Job Number

188151

Agency

Department of Behavioral Health and Developmental Disabilities

Division

Aiken-Barnwell Mental Health Center

Opening Date

05/20/2026

Closing Date

6/19/2026 11:59 PM Eastern

Agency Specific Application Procedures:

Please apply on-line.

Class Code:

AA50

Position Number:

60012925

Normal Work Schedule:

Monday - Friday (8:30 - 5:00)

Pay Grade

GEN04

Hiring Range - Min.

$30,700.00

Hiring Range - Max.

$35,000.00

Opening Date

05/20/2026

EEO Statement

Equal Opportunity Employer

Veteran Preference Statement

South Carolina is making our Veterans a priority for employment in state agencies and institutions.

  • Description
  • Benefits
  • Questions

Job Responsibilities

Are you passionate about making a real difference in peoples lives? Join our team at the Office of Mental Health where we are dedicated to providing compassionate and accessible care to our community. We are seeking an Administrative Specialist II / North Augusta, who is motivated to help individuals and families navigate lifes challenges and achieve long-term wellness. If you want to use your skills to build a healthier, more resilient community, we encourage you to apply.

This position is located at the SC Department of Behavioral Health and Developmental Disabilities (DBHDD) - Office of Mental Health, Aiken-Barnwell Mental Health Center, 413 W Martintown Rd, North Augusta, SC 29841.

The Administrative Specialist II / North Augusta will perform receptionist and administrative duties independently at the North Augusta clinic. Using knowledge of operation and general office procedures to make independent decisions concerning processing of information and customer relations.

Responsibilities for the Administrative Specialist II / North Augusta include:

  • Monitoring schedules of assigned clinical and medical staff to ensure maximum efficiency of patient care hours.
  • Proactively backfill cancelled appointments to maintain productivity.
  • Complete patient registrations, collect vitals for telehealth physicians, and provide accurate documentation to medical staff.
  • Collect patient payments and ensure timely bank deposits in accordance with agency policy.
  • Maintain compliance with DOFS policies and procedures.
  • Perform additional administrative duties as assigned to support clinic and agency operations.
  • Greet patients upon arrival and responds promptly to their needs.
  • Provide exceptional customer service both in person and over the phone.
  • Update patient demographic information during the check-in process.
  • Communicate professionally with staff and patients at all times.
  • Adhere strictly to HIPAA guidelines.
  • Accurately enter and import fiscal, demographic, and insurance information into patient records.
  • Ensure documentation is completed correctly and in a timely manner in compliance with federal and state regulations, QA standards, and CARF requirements.
  • Participate in supervision sessions, trainings, and agency meetings.
  • Comply with Corporate Compliance and Risk Management policies and plans.
  • Attend Cultural Affairs trainings and demonstrates effective use of social awareness, interpersonal knowledge, and communication skills.

Minimum and Additional Requirements

  • A high school diploma and two years of clerical experience; or an associate degree in secretarial science or other related field; or three years of clerical experience.

Additional Requirements:

  • Ability to lift 5 pounds and operate a state vehicle.

Preferred Qualifications

Agency (Facility) Preferences:

  • Bilingual abilities in English and Spanish (or another language) are a plus.

Additional Comments

Post hire, employees must:

  • Have knowledge of general office procedures.
  • Have the ability to utilize standard computer programs/equipment as well as ability to leaven OMH/ABMHC operating systems.
  • Receive general supervision and support from immediate supervisor.
  • Be able to operate a state vehicle (as applicable to position).
  • Be subject to SCOMH/ABMHC policies/procedures.
  • Be able to pass CPR and Managing Agitation in the Psychiatric Setting (MAPS) Certification.

This position is essential and may be called back during crises/disasters/emergencies.

The Department of Behavioral Health and Developmental Disabilities is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.

Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.

The Department of Behavioral Health and Developmental Disabilities offers an exceptional benefits package for full time (FTE) employees:

  • Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children. Click here for additional information.

  • 15 days annual (vacation) leave per year

  • 15 days sick leave per year

  • 13 paid holidays

  • Paid Parental Leave

  • S.C. Deferred Compensation Program available (S.C. Deferred Compensation)

  • Retirement benefit choices *

  • State Retirement Plan (SCRS)

  • State Optional Retirement Program (State ORP)

  • Enrollment in one of the listed plans is required for all FTE employees; please refer to the contribution section of hyperlinked retirement sites for the current contribution rate of gross pay.

Benefits for State Employees

The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.

Insurance Benefits

Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

Retirement Benefits

State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

Workplace Benefits

State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.

Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.

01

Have you ever been employed by the SC Department of Mental Health?

  • Yes
  • No

02

If you have ever been convicted of a misdemeanor or felony criminal offense (other than in a Juvenile Court), you MUST list this information (unless you have taken steps to expunge your record.) This includes fraudulent checks, driving under suspension, disorderly conduct, shoplifting, etc. *Please note that conviction of a criminal offense does not bar you from employment in all cases; each conviction is evaluated individually. However, failure to list convictions is considered falsification of the application and WILL BE grounds for termination, if hired. It is your responsibility to know what is on your criminal record. If you have charges on your record that appear without a court disposition (result) you may be asked to provide that information if selected for employment. If you have questions, please inquire before you complete your application. PLEASE NOTE THAT NOT ANSWERING THIS QUESTION WILL DEEM YOUR APPLICATION AS INCOMPLETE AND IT WILL NOT BE CONSIDERED. Please indicate your understanding to this statement by checking the box below.

  • Checking this box indicates my understanding to the above referenced statement.

03

Have you ever held a permanent (full-time equivalent) position with a SC state agency and/or been an employee of a SC school district?

  • Yes
  • No

04

How did you hear about our vacancy?

  • SC State jobs portal/careers.sc.gov
  • Simply Hired
  • Indeed
  • College Career Services Center
  • Friend/Relative
  • Referral from current DMH Employee
  • Other (commercials, billboards, emails, ads, etc.) - Please specify.

05

If you answered "Referral from current DMH Employee" for question 4, please list name below:

06

If you answered "Other" for question 4, please indicate from where below:

07

Please indicate your salary requirements (please be specific and not put "negotiable" or "open").

08

What is your highest level of education?

09

How many years of clerical/administrative experience do you possess?

10

Do you have any experience with electronic health/medical records? If yes, which ones?

11

Which computer programs are you proficient in using?

Required Question

Employer State of South Carolina

Agency Department of Behavioral Health and Developmental Disabilities Address 400 Otarre Parkway

Cayce, South Carolina, 29033

Phone OIDD - (803) 898-091

OMH - (803) 898-8600

The language used in this document does not create an employment contract between the employee and the agency. This document does not create any contractual rights or entitlements. The agency reserves the right to revise the content of this document, in whole or in part. No promises or assurances, whether written or oral, which are contrary to or inconsistent with the terms of this paragraph create any contract of employment.

About the Company

S

State of South Carolina