Administrative Specialist – CBDS

Location: 1085 S. Yuma Ave Independence, MO 64056
Travel: Frequent travel to Job One locations and community partners as needed

Make an Impact Behind the Scenes

At Job One, we believe everyone deserves opportunities to thrive, contribute, and live meaningful lives. We are seeking a highly organized, detail-oriented, and compassionate Administrative Specialist to support our Community-Based Day Services (CBDS) team.

In this role, you will be the administrative backbone of the department, helping ensure smooth operations, accurate documentation, effective communication, and quality service delivery for individuals with developmental disabilities. If you enjoy coordinating details, solving problems, supporting a mission-driven team, and making a difference in your community, we'd love to hear from you.

What You'll Do

As the CBDS Administrative Specialist, you will help keep our programs running efficiently by:

• Coordinating Department of Mental Health (DMH) billing processes
• Managing participant authorizations and maintaining client files
• Supporting quality assurance activities, surveys, and compliance documentation
• Preparing monthly, semiannual, and annual reports for EITAS and funding agencies
• Managing case notes, summaries, records, and correspondence
• Supporting the Director of Community-Based Day Services and Training Specialist
• Facilitating communication between CBDS, Job One departments, regional offices, and external partners
• Providing administrative support for meetings, training activities, and departmental initiatives
• Assisting with safety drills, inspections, and office organization
• Troubleshooting challenges and helping connect participants with needed supports
• Maintaining confidentiality and ensuring documentation meets ethical and legal standards
• Representing Job One with professionalism and positivity throughout the community

What We're Looking For

Education

• High school diploma or GED required
• Relevant experience may be considered in place of formal education
• Bachelor's degree preferred

Experience

• Experience with administrative and clerical procedures, systems, and best practices
• Experience working with individuals with disabilities is a plus
• Experience in vocational rehabilitation, workforce development, training, or community-based services is highly desirable
• Relevant education may be considered in lieu of experience

Technology Skills

• Proficiency in Microsoft Office Suite, including:
  • Word
  • Excel
  • Outlook
  • Teams
  • SharePoint
• Experience with systems such as:
  • Set-Works
  • Paycor
  • CIMOR
• Comfortable learning and using new software platforms

Certifications & Requirements

• Valid driver's license required upon hire
• Class E Chauffeur's License required within 30 days of hire
• First Aid/CPR certification required
• Mental Health First Aid certification required
• Gentle Teaching training required
• Ability to pass required background and drug/alcohol screenings

You May Be a Great Fit If You...

• Thrive in a fast-paced environment with multiple priorities
• Have excellent organizational and time-management skills
• Communicate clearly and professionally
• Enjoy problem-solving and finding solutions
• Demonstrate respect, dignity, and person-centered support for individuals with developmental disabilities
• Value diversity, equity, inclusion, and cultural awareness
• Can adapt to changing priorities and responsibilities
• Are willing to travel between locations as needed

Working Environment

This position works primarily in an office setting and at Job One program locations. Daily activities include computer work, communication with team members and community partners, record keeping, and occasional travel to support program operations.

Why Join Job One?

At Job One, your work has purpose. Every day, you'll contribute to programs that empower individuals with developmental disabilities to build skills, achieve goals, and participate fully in their communities. You'll join a team that values collaboration, inclusion, professional growth, and service excellence.

Equal Opportunity Employer

Job One is committed to building a workforce that reflects the diversity of our community. We are proud to be an Equal Opportunity Employer/Affirmative Action Employer and welcome applicants of all backgrounds, including individuals of all races, colors, religions, genders, sexual orientations, gender identities, national origins, ages, disabilities, and veteran statuses.

Ready to make a difference while putting your administrative expertise to work? Apply today and help support meaningful opportunities for the individuals we serve.