Administrative Specialist 3

Administrative Specialist 3

Non-Union PositionWTR-General Management Staff-Suncadia; Cle Elum,Washington (US-WA) Regular FT, Non-ExemptPosting # 5502

About Us:

NW Natural Water owns and operates water and wastewater utilities in communities throughout Texas, Arizona, California, Idaho, Oregon, and Washington. Since 2018, we have acquired more than 30 utilities and today serve more than 190,000 people via 76,000 connections.

Our parent company, NW Natural Holding Company (NYSE: NWN) (NW Natural Holdings), is headquartered in Portland, Oregon and has been doing business for over 165 years. The company operates through NW Natural Gas Company (NW Natural), SiEnergy Operating (SiEnergy), NW Natural Water Company (NW Natural Water), NW Natural Renewables Holdings (NW Natural Renewables), and other business interests, serving a combined population of over 2.6 million people.

NW Natural Holdings' Texas operations are some of the fastest growing utilities in the nation, where our focus is on supporting developers by providing essential services to new communities. Our highly driven out-of-the-box thinkers are motivated to meet developer/builder timelines and requirements and pride themselves on partnerships with the developers, builders, and communities we serve.

The Role:

Provides administrative, operational, and regulatory documentation support. Serves as the primary administrative coordination point for location based operations, supporting compliance documentation, invoice processing, scheduling, and records management. Ensures local administrative and compliance processes are executed accurately and remain audit ready, while escalating issues and deadlines to management as appropriate.

Day to Day:

Administrative & Operational Support:

• Execute daily administrative tasks, including document preparation, mail sorting, scheduling, filing, data entry, and correspondence.
• Maintain local office supplies, equipment, and general office management functions.
• Support scheduling for inspections, field activities, contractor visits, and internal meetings.
• Prepare routine reports, summaries, or updates using standardized templates and established guidance.
• Assist with organizing onsite trainings, workshops, and regulatory inspections

Location-Level Coordination:

• Serve as the administrative liaison for the assigned system or region.
• Coordinate communication and information flow between field staff, customer service, engineering, and regional leadership.
• Track task completion and deadlines for local administrative processes.
• Provide daytoday task guidance for any locationbased administrative personnel, without involvement in hiring, discipline, or performance management.

Regulatory Compliance Documentation:

• Maintain accurate and organized compliance documentation, including permits, sampling records, operator logs, inspection reports, certifications, and regulatory correspondence.
• Prepare draft submissions for regulatory filings following established templates and instructions.
• Track compliance deadlines and proactively notify supervisors or managers of upcoming requirements.
• Ensure both digital and physical compliance files remain auditready.

Day to Day (Continued):

Financial & Accounts Payable Support:

• Review and code invoices, purchase orders, and expenses according to company guidelines.
• Assist with reconciling local expenses and verifying supporting documentation.
• Maintain purchasing records, vendor files, and asset logs for the assigned system.
• Monitor spending patterns and flag inconsistencies for review by the General Manager.

Process Implementation & Support:

• Implement new administrative procedures, tools, and systems as directed by the General Manager.
• Participate in rollouts of new technology or software, providing ontheground support for local adoption.
• Identify workflow or documentation issues and elevate recommendations to the General Manager.
• Assist with data collection and support for small improvement initiatives.

Quality Control & Record Management:

• Perform quality checks on documents, records, and invoice coding to ensure accuracy and completeness.
• Train local staff (where applicable) in standard administrative processes, forms, and systems.
• Maintain secure, organized, and accessible recordkeeping systems consistent with company and regulatory requirements.

Come on your first day with:

Required Qualifications (Required):

• High school education or equivalent.
• Five years prior experience in a general office setting, or equivalent. education/experience.
• Must show high degree of office skills, including office procedures and equipment. Proficiency in word processing/computer skills including Windows, Word, Excel, and Outlook. Must be proficient with keyboarding and 10 key.
• Utility billing software experience (preferred)
• Ability to multitask with continuous interruptions, while maintaining a professional demeanor.
• Possess excellent customer service and communication skills.

Physical, Environmental & Scheduling Requirements (Required if Applicable):

The incumbent works primarily in a professional office environment and routinely performs duties while seated at a computer workstation for extended periods. Regular use of a keyboard, mouse, and other office equipment is required. The position may experience periods of increased workload driven by regulatory deadlines, audits, or operational priorities.

What we offer:

Health & Wellness -

• Rich health insurance benefits with competitive employer contribution
• Free access to an online wellness resources platform

Work Life Balance -

• Start at 20 Vacation Days
• 80 Hours of Sick Time
• 13 paid holidays
• 3 weeks paid parental leave

Financial -

• Competitive 401K company contribution and match
• 15% discount on NW Natural stock through Employee Stock Purchase Program
• Up to $5250 a year in tuition reimbursement
• Competitive 401K company contribution and match
• 15% discount on NW Natural stock through Employee Stock Purchase Program
• Up to $5250 a year in tuition reimbursement

Hourly range: $23.81 - $34.41 per hour,depending on qualifications

Application Process:To be considered for this position, submit a complete electronic application including cover letter and resume via our website.

https://www.careers.nwnatural.com/nwnaturalwater

Deadline:

5/19/26

Disclosure: We are a drug free workplace and we comply with Federal Drug Free Workplace Act and Department of Transportation regulations. NW Natural Water participates in E-Verify. Individuals hired will have their Form I-9 information submitted to E-Verify. E-Verify is an Internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility.

E-Verify Information

NW Natural participates in E-Verify. Individuals hired will have their Form I-9 information submitted to E-Verify. E-Verify is an Internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility.

All applications must be submitted through NW Natural Water's Electronic Application System. Resumes submitted via email, fax or mail will not be accepted in lieu of an electronic application.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for

... For full info follow application link.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, sexual orientation, gender identity, veteran status, disability or any federal, state or locally protected class.We are a drug free workplace and we comply with Federal Drug Free Workplace Act and Department of Transportation regulations. Pre-employment drug tests are part of the hiring process and apply to all positions.NW Natural does not accept unsolicited submissions or assistance from search firms for posted positions. Resumes submitted by search firms working under a valid and current written contract with NW Natural valid written Statement of Work in place for this position from NW Natural HR/Employment will be deemed the sole property of NW Natural. No fee will be paid in the event the candidate is hired by NW Natural as a result of the referral or through other means.