Customer Relations, Customer Support/Service, Demographics, Driver's License, Employee Assistance Plan, Medical Records, Order Supplies, Public/Media/Press/Analyst Relations, Regulations, Reporting Skills, Staff Training, Telephone Skills, Time Management, Writing Skills
EXAMPLES OF WORK PERFORMED- Answers phones in a timely and professional manner
- Assist with consumer medical record
- Enter consumer information into SmartCare
- Generates and maintain daily unit census
- Open/close consumer assignments in system when the consumer is admitted/discharged
- Responds in a timely and professional manner to requests from unit staff
- Orders and maintains unit supplies
- Generates/produces requested reports, documents or forms.
Experience and Training
Position requires graduation from an accredited high school or GED, plus one (1) year of work experience in a field related to the duties of the position.
Must have a valid Driver's License.
Knowledge, Skills, and Abilities- Considerable knowledge of complex clerical procedures and office practices; Agency procedures and policies; rules and regulations concerning work performed; and supervisory techniques.
- Ability to understand and follow departmental policies, procedures, and regulations.
- Plan, assign, and coordinate work of subordinates; instruct and train clerical workers.
- Prepare complex reports; compose correspondence; and establish and maintain good public relations.
Hours: 8am-8pm Thur-Sat, Alternating Wednesday's
Position: 311
Salary: $15.00/hour $31,200/annual
Heart of Texas Region Behavioral Health Network strives to offer competitive compensation and a comprehensive benefits package that includes:
Benefits:
Employer paid Health Insurance
Employer paid Dental Insurance
Employer paid Life Insurance
Employer Paid Short Term Disability
Employer Paid Employee Assistance Program
Payroll Direct Deposit
12 paid Holidays per year
Excellent 401-K Retirement Plan (Center will contribute 12% of employee earnings)**
**Certain Requirements Apply**
Generous Paid Time Off (PTO) - begins after 3 months of full-time employment
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Heart of Texas Behavioral Health Network (Previously known as Heart of Texas MHMR)