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Administrative Operations Support

Holyoke Chicopee Springfield Head Start

Springfield, MA

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JOB DETAILS
SALARY
SKILLS
Administrative Skills, Career Counseling, Communication Skills, Computer Skills, Customer Support/Service, Dental Insurance, Detail Oriented, Documentation, Early Childhood Education, Embedded Systems, Emergency Planning, Employee Assistance Plan, Establish Priorities, Event Management, Health Insurance, High School Diploma, Identify Issues, Logistics, Multilingual, Nonprofit, Office Management, Operational Support, Operations, Operations Planning, Organizational Skills, Plan Meetings, Problem Solving Skills, Project/Program Coordination, Record Keeping, Reimbursement, Retirement Plan, Systems Maintenance, Time Management
LOCATION
Springfield, MA
POSTED
1 day ago
A STRONG COMMITMENT TO QUALITY EARLY EDUCATION PROGRAMS

WHERE PASSION MEETS PURPOSE

SIGN ON BONUS = $3,000.00

Deadline for Applications: June 30, 2026, or until the position is filled.

Administrative Operations Support

Administrative Operations plays a critical role in supporting the daily operations HCS Head Start assisting the Site Director in ensuring a safe, efficient, and welcoming environment for children, families, staff, and community partners. This position combines administrative expertise, technology proficiency, operational coordination, and event planning to support the overall success of the program.

Key Responsibilities
  • Provide direct administrative support to the Site Director.
  • Coordinate daily office operations and maintain organized administrative systems.
  • Maintain records and documentation in accordance with Head Start Performance Standards and agency policies.
  • Serve as the center's primary administrative technology resource.
  • Assist staff with technology needs and troubleshooting.
  • Coordinate building logistics and support operational planning.
  • Assist with emergency preparedness planning, drills, and documentation.
  • Assist with coordination of parent meetings, family engagement events, and special activities.
  • Support compliance activities, monitoring visits, and audits.
  • Maintain confidentiality of child, family, and employee information.
  • Serve as a welcoming point of contact for families, visitors, and community partneEducation
Education and Experience
  • High School Diploma or GED required
  • Minimum two (2) years of administrative, operations, or office management experience; OR
  • Associates Degree in Business, Office Administration or related field preferred with one (1) year experience in an office of school setting preferred.
Skills
  • Exceptional technology and computer skills.
  • Strong project coordination and event planning abilities.
  • Ability to prioritize competing demands and meet deadlines.
  • Strong problem-solving and critical-thinking skills.
  • Excellent customer service and communication skills.
  • Attention to detail and accuracy.
  • Ability to work independently and collaboratively.
  • Experience in Head Start, early childhood education, or nonprofit settings preferred.
  • Bilingual skills preferred.
Schedule: 40 hours per week, 52 weeks per year

Starting Pay: $20.90 per hour

Competitive Benefits for Full-Time Employees (30+ hours per week)
  • Birthday off with pay
  • 13 paid holidays
  • Paid sick, personal, vacation days
  • 403b retirement plan with maximum 3% Agency match
  • Education reimbursement
  • Employee assistance program
  • Health & dental insurance
  • Employer-paid life insurance
  • Employer-paid long-term disability insurance
  • Unique in-classroom and in-agency support
  • Embedded Professional Development
  • Career-Growth Coaching & Support
  • In-house Comprehensive Support Team helps teachers in all aspects of their work

EOE/AA

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

About the Company

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Holyoke Chicopee Springfield Head Start