Administrative Office Associate

COUNSELING AND DIAGNOSTIC CENTER OF

Schaumburg, IL

JOB DETAILS
SKILLS
Administrative Skills, Communication Skills, Customer Support/Service, Detail Oriented, Document Management, File Maintenance, HIPAA (Health Insurance Portability and Accountability Act), Healthcare, Healthcare Quality, Liability Insurance, Medical Record System, Medications, Operational Support, Operations, Organizational Skills, Outpatient Care, Pharmacy, Psychiatry and Mental Health, Regulatory Compliance, Sales Management, Time Management
LOCATION
Schaumburg, IL
POSTED
15 days ago
The Counseling and Diagnostic Center of Woodfield, Ltd., an outpatient mental health practice located in Schaumburg, IL, is seeking a dependable, detail-oriented Administrative Support Specialist to assist prescribers with non-clinical administrative functions and support daily practice operations.


This role requires strong organizational skills, discretion, and the ability to manage multiple responsibilities independently in a confidential healthcare environment.


Core Responsibilities


  • Assist prescribers with non-clinical administrative functions

  • Support clients and providers with day-to-day administrative tasks

  • Manage new client documentation and ongoing recordkeeping

  • Coordinate pharmacy communications and medication-related administrative matters

  • Verify prescription status and appointment scheduling

  • Assist with credentialing and compliance requirements

  • Maintain provider files, licenses, liability insurance, and CAQH profiles

  • Process bank deposits as needed

  • Support special projects and practice improvement initiatives

  • Perform additional administrative duties as assigned

Expectations


  • Maintain strict confidentiality and HIPAA compliance

  • Document communications within required timeframes

  • Escalate complex or clinical matters appropriately

  • Manage deadlines with minimal supervision

  • Communicate proactively regarding priorities and barriers

Qualifications


  • Prior administrative experience required

  • Healthcare or mental health experience preferred

  • Experience with EHR systems strongly preferred

  • Strong attention to detail and organizational skills

  • Professional communication skills

If you are organized, proactive, and committed to supporting quality mental health care through strong administrative work, we encourage you to apply.

About the Company

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COUNSELING AND DIAGNOSTIC CENTER OF