We are seeking a detail-oriented, organized, and tech-savvy Administrative Marketplace & Auction Platform Support Specialist to manage product listings, online marketplace platforms, auction platforms, and related administrative operations. The ideal candidate should have strong computer skills, experience managing products across platforms such as Amazon, eBay, specialized selling platforms, live-selling platforms, and auction platforms, and the ability to maintain accurate product information, pricing, inventory updates, and transaction records.
Requirements
I. Scope of Services Required
1. Administrative & Clerical Support
- Perform general administrative duties including data entry, filing, documentation, reporting, and record management
- Maintain organized digital files, product records, platform documentation, and transaction records
- Handle emails, scheduling, internal coordination, follow-ups, and assigned office tasks
- Support management with daily operational tasks and urgent assignments as needed
2. Product Listing & Catalog Management
- Create, update, and maintain product listings across multiple online platforms
- Upload product descriptions, images, pricing, SKU/UPC details, quantities, categories, and product specifications
- Review listings for accuracy, missing information, duplicate entries, and outdated product details
- Coordinate with warehouse, sales, and management teams to confirm product availability and listing accuracy
3. Marketplace Platform Management
- Manage product postings on Amazon, eBay, and other specialized marketplace platforms
- Monitor active listings, pricing, product visibility, platform performance, and customer inquiries
- Assist with marketplace account updates, listing optimization, and platform compliance requirements
- Track sold items, pending orders, returns, messages, marketplace notifications, and required updates
4. Auction Platform Operations
- Assist with managing auction listings across relevant auction platforms and live-selling platforms
- Prepare auction product details, photos, lot descriptions, starting prices, reserve prices, and closing timelines
- Monitor auction activity, bids, deadlines, customer questions, and post-auction follow-ups
- Coordinate winning auction details with internal teams for invoicing, payment, pickup, delivery, or shipping support
- Maintain accurate auction records including listing history, bid activity, final sale price, customer information, and transaction status
5. Inventory & Order Coordination
- Coordinate with warehouse and inventory teams to confirm product quantities before posting or relisting
- Update product availability across all platforms to reduce listing errors and overselling
- Track product movement from listing to sale, auction close, payment, pickup, delivery, or shipment
- Assist in preparing internal reports related to active listings, sold products, pending items, and completed transactions
6. Reporting & Platform Documentation
- Prepare weekly reports on marketplace activity, auction activity, product listings, sales status, and pending tasks
- Maintain organized records for products, listings, invoices, customer inquiries, and platform transactions
- Identify platform issues, listing problems, pricing discrepancies, or missing product information and report them to management
- Support continuous improvement of listing processes, product workflows, and online platform organization
II. Key Responsibilities
Manage and maintain product listings across Amazon, eBay, specialized platforms, and auction platforms
Ensure product descriptions, pricing, images, SKUs, quantities, and listing details are accurate and updated
Monitor marketplace and auction platform activity, deadlines, bids, orders, messages, and customer inquiries
Coordinate with warehouse, sales, and management teams to keep product availability and transaction records accurate
Assist with post-sale and post-auction coordination, including invoicing, payment follow-up, shipping, pickup, and delivery support
Maintain organized administrative systems, digital records, reports, and platform documentation
Support product visibility, listing quality, and operational efficiency across all selling platforms
III. Required Skills & Qualifications
High-school diploma or GED required
Strong computer skills and proficiency in Microsoft Office, especially Excel, Word, and Outlook
Experience using online marketplaces such as Amazon, eBay, or similar selling platforms
Familiarity with auction platforms, live-selling platforms, or online bidding systems
Ability to create and manage product listings with accuracy and attention to detail
Strong organizational, communication, and multitasking skills
Ability to manage deadlines, platform notifications, product updates, and multiple tasks at the same time
Basic understanding of inventory coordination, product descriptions, pricing, and online sales workflows
High level of accuracy, confidentiality, and professionalism
IV. Preferred Qualifications
Previous experience in administrative support, e-commerce operations, marketplace management, or online sales support
Experience with Amazon Seller Central, eBay Seller Hub, Whatnot, or similar platforms
Experience managing auction listings, product lots, bid activity, and post-auction coordination
Familiarity with product photography, listing optimization, keywords, categories, and pricing strategies
Experience working with warehouse, inventory, wholesale, liquidation, or closeout products
Ability to improve listing processes, organize platform workflows, and support sales growth across multiple channels
15$/hr
Benefits
N/A