Administrative Coordinator

#LI-Skilled-01
 

Summary

The Applications Laboratory Coordinator is responsible for coordinating and providing administrative support for application lab activities. This role acts as a central point of contact for lab operations, ensuring efficient processing of customer samples and smooth communication across internal teams and external partners.

Responsibilities

• Receive and document incoming customer samples.
• Enter and maintain case information in Salesforce.
• Assist in scheduling case due dates by cross-referencing lab, equipment, and personnel availability.
• Prepare, package, and ship completed applications via FedEx.
• Maintain the group calendar, including vacations, holidays, customer visits, and system buyoffs.
• Maintain handout sample inventory and proactively schedule replenishment as needed.
• Manage lab inventory, including BP40 supplies and lab assets.
• Coordinate lab visits and hospitality support, including arranging lunches, coffee, drinks, and snacks.
• Organize company and group events such as sales meetings.
• Maintain safety protocols and documentation in compliance with OSHA standards and SDS documents.
• Perform other duties as assigned.

Position Requirements

• Excellent verbal and written communication skills.
• Exceptional organizational and time management abilities.
• Demonstrated proficiency with Microsoft Office Suite (specifically Word, Excel); experience with scheduling or workflow management tools is a plus.
• Experience with CRM platforms, particularly Salesforce, is a plus.
• Strong listening skills and attention to detail, with the ability to take accurate and thorough notes.
• Positive, customer-focused attitude with a commitment to meeting customer requirements.

Education & Experience

• High school diploma or GED required.
• 1–3 years of experience in an administrative or customer-facing coordination role preferred.
• Familiarity with laboratory environments or technical/industrial settings is an advantage.

Other Qualifications

• Must be a US Citizen or Green Card Holder to oversee sensitive samples.

Certificates, Licenses, Registrations

None required.

English Language Skills

Ability to communicate fluidly.

Mathematical Skills

None.

Reasoning Ability

None.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be arranged to enable individuals with disabilities to perform the essential functions.

• Stand and walk – 1/3
• Sit – 2/3
• Use hands to finger, handle, or feel – 2/3
• Talk or hear – 2/3
• Carry, push, or pull – 1/3
• Lift up to 30 lbs. – 1/3
• Bend – 2/3

Location: [City, State]

[City] is known for its vibrant community and diverse cultural offerings, providing a dynamic environment for both work and leisure.