Customer Retention/Renewal, Customer Service Systems, Customer Support/Service, Quality Metrics
LOCATION
Rochester, NY
POSTED
30+ days ago
We are hiring for an Administrative Claims Support Representative! In this full-time opportunity, you’ll be responsible for the ongoing processing, maintenance, and support of participant accounts. To be considered for this position, please have a HS Diploma, a minimum of 3-years of customer service experience, and strong computer skills. Does this describe you? Apply today!
Position Details:
Full time, contract
M-F schedule days
Enters claim submissions to generate or approve payments
Provides inbound and outbound customer service
Follows procedures and utilizes resources to ensure that quality metrics are met
Maintains and updates all client information in all systems
Maintains a high level of customer service and client retention
Competitive hourly rate
One Path Career Partners is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other status protected by law.