Administrative Skills, Background Investigation, Business Administration, Case Management, Certified Case Manager (CCM), Data Entry, Data Management, Documentation, Government, HIPAA (Health Insurance Portability and Accountability Act), Healthcare, Healthcare Administration, Healthcare Providers, Leadership, Maintain Compliance, Medical Office Administration, Medical Records, Microsoft Office, Military, Military Operations, Organizational Skills, Public Health, Record Keeping, Records Management, Reimbursement, Reporting Skills, Willing to Travel
LOCATION
phoenix, AZ
POSTED
6 days ago
Administrative Care Coordinator
Location
Phoenix, Arizona (On-Site) Arizona Army National Guard Medical Detachment 5636 E. McDowell Road, Phoenix, AZ 85008
Employment Type
Full-Time
Schedule
Monday – Friday, 8:00 AM – 5:00 PM 40 hours per week
Must support:
Medical Readiness Events (MREs)
Soldier Readiness Processing (SRP)
Periodic Health Assessments (PHAs)
Occasional drill weekends
No overtime authorized. Flexible scheduling may be used to accommodate mission requirements.
Position Overview
The Administrative Care Coordinator provides administrative and readiness support to the Arizona Army National Guard medical case management team. This position assists with tracking Soldier medical readiness, coordinating care, maintaining medical records, and supporting deployment readiness programs.
The role serves as a critical liaison between Soldiers, healthcare providers, military leadership, and readiness personnel.
Minimum Qualifications
Required:
Associate Degree in Healthcare Administration, Business Administration, Public Health, or related field
Experience in a healthcare environment
Strong organizational and administrative skills
Ability to obtain military installation access
Preferred:
Bachelor's Degree in Healthcare Administration, Public Health, Business Administration, or related field
Military healthcare experience
Experience with medical records management
Knowledge of Army readiness systems
Essential Duties and Responsibilities
Support Nurse Case Managers with daily case management activities
Track medical readiness status of assigned Soldiers
Maintain and update medical records
Coordinate medical and dental appointments
Obtain and organize medical documentation
Manage data entry in Army medical readiness systems
Assist Soldiers with readiness requirements
Prepare readiness reports and administrative summaries
Monitor health assessment results and follow-up actions
Support Medical Readiness Events and Soldier Readiness Processing
Maintain HIPAA compliance
Coordinate referrals and continuity of care
Upload, scan, index, and organize medical documentation
Track appointment attendance and required follow-up documentation
Communicate with healthcare providers and military units regarding readiness requirements
Systems Used
Experience with or ability to learn:
MEDCHART
eCase
MODS
MEDPROS
DENCLASS
HRR
eProfile
LOD
TMDS
Microsoft Office Suite
Security & Training Requirements
Background investigation
CAC eligibility (if required)
HIPAA certification
Information Assurance training
OPSEC training
Anti-Terrorism Level I training
Installation access requirements
Travel
Occasional travel within Arizona to support Medical Readiness Events and military medical operations. Government-approved travel reimbursable.