Administrative Associate

Posting Details

Work experience or education that is NOT included on the application will NOT be considered when screening your application. Please include ALL work experience and education on the application to ensure that you receive the appropriate credit toward qualification for this position.

Position Summary Information

Classification Title Administrative Support Associate-Acad Dept as Supp Role to Lead Position Working Title Administrative Associate Location Boone, NC Job Category 6 Position Number 064781 Not Eligible for Visa Sponsorship

VISA sponsorship is not available for this position. All candidates must be eligible to work and live in the U.S

Department Mathematical Sciences - 250500 Primary Purpose of Position

The Department of Mathematical Sciences provides curriculum, instruction, and co-curricular activities that prepare students for careers in the mathematical sciences. The Administrative Associate supports departmental operations by assisting the Lead Administrative Specialist and administrative leadership in ensuring efficient daily functioning of the department.

Minimum Qualifications

Graduation from high school; or an equivalent combination of education and experience.

Diplomas or degrees must be received from appropriately accredited institutions.

License/Certification Required Essential Job Functions

• Serve as the department's primary point of contact by greeting visitors, answering and directing telephone calls, and managing general inquiries.
• Coordinate departmental communications, including delivering messages and maintaining a professional and welcoming front office environment.
• Manage incoming and outgoing departmental mail and correspondence.
• Maintain departmental office operations by organizing files, monitoring inventory, and ordering office supplies.
• Coordinate textbook requisitions and desk copy requests with faculty and vendors.
• Update and maintain departmental forms, records, and informational materials to ensure accuracy and accessibility.
• Assist with student services processes, including entering permits for course enrollment, maintaining student records, and assigning academic advisors.
• Schedule appointments and provide administrative support for faculty, staff, and departmental activities.
• Support programmatic initiatives such as the Math Education Leadership Training (MELT) program by assisting with preparation, coordination, and distribution of materials.
• Provide general administrative support to departmental leadership and contribute to special projects and other duties as assigned.

Knowledge, Skills, & Abilities Required for this Position

• strong interpersonal and written communication skills
• public speaking skills
• proficiency and knowledge in Microsoft Word, Excel, Google Suites or similar platforms
• familiarity with or ability to learn to use Banner, Drupal, and other specific or similar software platforms
• capacity to multitask
• ability to maintain confidentiality
• ability to work collaboratively with others including faculty, students, visitors and staff

Preferred Qualifications

• Considerable knowledge of office techniques
• ability to analyze, interpret, recommend, and implement policy and procedural guidelines
• skill in organizing workflow and coordinating activities
• experience working with the general public, faculty, visitors and students in a professional, helpful, and considerate manner;
• familiarity with the functions of campus units in order to route inquiries efficiently

Required Functional Competencies to Successfully Perform Job Duties.

Budgeting

In the absence or support of the Administrative Support Specialist (Lead in Dept.), this position submits work orders and creates orders for office supplies. They may also provide support for processing travel requests and maintaining required documentation for orders, purchases, and contracts. For the Mathematics Education Leadership Training (MELT) program, this position makes deposits, processes and records receipts, and tracks accounts receivable. This position meets regularly with the Director of the MELT program, updating program budget processes and providing reports on registrations and payments.

Communication-Verbal

Responds to general questions/issues that deviate from standard operating procedures by determining and consulting appropriate resources such as policies, manuals, or other staff. Responds to requests for program and procedural information. Contacts service recipients, vendors, or clients to provide or obtain information. Schedules rooms. Applies knowledge of programs, policies and procedures to interpret and communicate information to meet specific needs of staff and clients. Demonstrates the ability to work with confidential and sensitive information.

Information/Records Administration

Uses established filing and data systems, functions, and/or procedures and maintains continuity in records, including personnel files and student actions. Reviews data and information for completeness and accuracy using standard guidelines. Records, compiles and summarizes data using established format. Compiles and organizes information from different sources to develop reports and data. Identifies efficiencies and creates or advocates for new systems for data collection and reporting.

Work Coordination

Coordinates tasks and establishes priorities in response to work flow of the office. Assists with supervising and training student employees. Coordinates with others to complete tasks. Serves as assistant to the office manager when helpful to maintain efficiency of work flow. Manages a wide variety of records, reports and files, including for the MELT program. Develops new processes or procedures relevant to the support needs of the office to improve efficiency, communication, and relevance, including primary coordination for the MELT program.

Type of Position Permanent Full-Time Staff/Non-Faculty Staff/Non-Faculty Appointment Type 1.0 Work Schedule/Hours

M-F, 7:30 a.m. - 4:30 p.m.

Number of Hours Per Week 40 Number of Months Per Year 12 Mandatory Staff No Physical Demands of Position

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

Overall Competency Level Journey Salary Grade Equivalency GN04 Salary Range Anticipated Hiring Range $36,050-$37,394

Pay will be commensurate with applicant competencies, budget, equity and market considerations.

Posting Details Information

Posting Date 06/16/2026 Closing Date 07/06/2026 Competency Level Statement Management will only consider applicants who meet the required competencies. Special Instructions to Applicants

Please attach required documents:

• Cover Letter
• Resume
• List of References or list a minimum of 3 professional references in the application.

Search Chair Name Tracie McLemore Salinas Search Chair Email salinastm@appstate.edu Applicant Pool Preference External (Post on the Web)

Departmental Information

Quick Link https://appstate.peopleadmin.com/postings/54738 Posting Number 201502992P

Supplemental Questions

Required fields are indicated with an asterisk (*).

Applicant Documents

Required Documents

• Resume
• Cover Letter / Letter of Interest
• List of References with Contact Information

Optional Documents