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Administrative Assistant

Express Employment Professionals Defunct

Tualatin, OR

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JOB DETAILS
SKILLS
Administrative Skills, Billing, Card Processing, Communication Skills, Customer Relations, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Customer Support/Service, Detail Oriented, Develop and Maintain Customers, Documentation, ERP (Enterprise Resource Planning), Inside Sales, Inventory Cycle Counts, Leadership, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Multitasking, Operational Support, Order Processing, Organizational Skills, Pricing, Product Pricing, Purchase Orders, Purchasing/Procurement, Resolve Customer Issues, Return Merchandise Authorization (RMA), Sales, Sales Management, Sales Operations, Sales Support, Team Player, Time Management, eCommerce Sales
LOCATION
Tualatin, OR
POSTED
12 days ago
Job Full Description

Position Summary

The Sales and Account Coordinator serves as a central point of contact for customers while supporting both sales and purchasing functions. This role combines customer relationship management, order processing, and vendor coordination to ensure smooth day-to-day operations.

This is an assistant-level position with high visibility, requiring strong communication skills, attention to detail, and the ability to manage multiple responsibilities across customer accounts, sales activity, and purchasing support.
Key Responsibilities

  • Serve as a primary point of contact for customers, handling inquiries related to products, pricing, order status, and general support
  • Build and maintain strong client relationships through consistent communication and follow-up
  • Provide order updates, shipment tracking, and resolution of service-related issues
  • Support the sales team with customer account maintenance and ongoing needs
Sales Support
  • Process web and internal sales orders accurately and efficiently
  • Process daily invoicing, including credit card transactions and sales order billing
  • Assist with pricing requests, quotes, and sales documentation
  • Review open orders and proactively follow up on discrepancies or delays
  • Manage Returns Merchandise Authorizations and related credits
Purchasing and Vendor Coordination
  • Assist with purchasing activities including issuing purchase orders and coordinating with vendors
  • Process vendor invoices and ensure alignment with orders and receipts
  • Support drop ship orders and vendor communication to meet customer timelines
  • Partner with internal teams to address supply or fulfillment issues
Operations and Administrative Support
  • Enter certifications and documentation into ERP systems with a high level of accuracy
  • Maintain organized and up-to-date customer and order records
  • Support inventory accuracy efforts, including cycle counts and data updates
  • Coordinate internally with sales, purchasing, and leadership on order flow and special requests
Knowledge, Skills, and Qualifications
  • Experience in a customer-facing role that includes elements of sales support, account management, or purchasing coordination
  • Comfortable handling a mix of responsibilities across customer service, sales, and operations
  • Proficiency in Microsoft Office, including Word, Outlook, and Excel
  • Experience with ERP and CRM systems preferred
  • Strong communication skills with a professional and customer-focused approach
  • High attention to detail with strong organizational and multitasking abilities
  • Ability to work effectively in a fast-paced, team-oriented environment
Schedule
  • Full-time, Monday through Friday
  • Daytime business hours
Pay
  • Competitive hourly or salary compensation based on experience

How to Apply:
  1. Complete an online application at expresspros.com and submit it to the West Tualatin office
  2. Send your resume to
  3. Call and speak with one of our Recruiters at 503.612.1800


West Tualatin, OR
1939
8100 Southwest Nyberg Road
Suite 290
Tualatin, OR 97062

About the Company

E

Express Employment Professionals Defunct

As we build lasting relationships with our associates and clients through accountability, integrity, and excellence, we will make a difference in our communities. As a team, we will be moved by compassion, a mindset of gratitude, and a mission to help each other and those we serve both in our communities and around the world.

COMPANY SIZE
10 to 19 employees
INDUSTRY
Staffing/Employment Agencies
EMPLOYEE BENEFITS
401K, Employee Referral Program, Life Insurance
WEBSITE
http://Expresspros.con/waxahachietx