Administrative Assistant, Sr. Director/Director - Services Strategy & Ops

Position Purpose:

The Administrative Assistant performs full administrative and general office duties in support of a Director and/or department.

Key Responsibilities:

• 30% Performs clerical duties such as typing, note taking, and managing daily mail to make certain that order is maintained within the office or department and documents are accurate; Responsible for establishing and maintaining official documents and records in appropriate files to ensure organization of materials.
• 30% Schedules and coordinates appointments and makes arrangements for meetings, conferences and travel to ensure effective management of supervisor's/department's calendar.
• 25% Prepares routine letters, memorandums, agendas, presentations, forms, etc.; Maintains Director' s email and voicemail correspondence to maintain adequate and timely communication;
• 15% Screens telephone calls and resolves or refers them as appropriate; assists with some light accounting/budget review.

Direct Manager/Direct Reports:

• This position typically reports to Director/Sr. Director
• This position has 0 Direct Reports

Travel Requirements:

• No travel required.

Physical Requirements:

• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Working Conditions:

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
• No travel required

Minimum Qualifications:

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.
• Provides primary support to a specific supervisor and/or department.
• Typically has frequent contacts outside the workgroup.
• Typically assignments follow existing routines or instructions.
• Typically considers among a few options and past practice when solving problems
• Typically, guidance is always available and prior permission is required before changing work methods.

Preferred Qualifications:

• PC skills, knowledge and proficiency in Microsoft Office tools (Word, PowerPoint, Excel, Access), Lotus Notes and the Internet.
• Strong written/verbal communication skills, strong organizational skills and attention to detail, & strong interpersonal skills.
• Skills in operating office equipment (e.g., fax, copier, phone, etc.)

Minimum Education:

• The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

Preferred Education:

• No additional education

Minimum Years of Work Experience:

• 2

Preferred Years of Work Experience:

• No additional years of experience

Minimum Leadership Experience:

• None

Preferred Leadership Experience:

• None

Certifications:

• None

Competencies:

• Action Oriented
• Decision Quality
• Collaborates
• Instills Trust
• Situational Adaptability
• Communicates Effectively
• Customer Focus
• Resourcefulness