Administrative Assistant

We are seeking a professional, organized, and customer-focused Administrative Assistant to support the daily operations of our community association management office. The ideal candidate is detail-oriented, possesses excellent communication skills, and thrives in a fast-paced environment while providing exceptional service to residents, board members, vendors, and visitors.

Essential Responsibilities:

• Answer and direct incoming phone calls in a courteous and professional manner.
  
• Greet residents, homeowners, vendors, and guests while providing exceptional customer service.
  
• Assist residents with general inquiries and process requests in a timely manner.
  
• Prepare, organize, and maintain resident, homeowner, and vendor files.
  
• Process architectural review (ACC/ARC) applications and maintain accurate records.
  
• Enter, track, and follow up on maintenance work orders.
  
• Coordinate vendor appointments and assist with scheduling maintenance and inspections.
  
• Prepare correspondence, notices, meeting packets, and other administrative documents.
  
• Assist with community mailings, newsletters, and resident communications.
  
• Maintain office supplies and place orders as needed.
  
• Scan, file, and organize electronic and paper documents.
  
• Update homeowner information and maintain accurate database records.
  
• Assist the Community Association Manager with special projects and daily administrative tasks.
  
• Maintain confidentiality of homeowner and association information.
  
• Support board meetings by preparing agendas, meeting materials, and minutes as assigned.
  

Compensation up to $25/hour DOE.